HVAC Helper
IES Residential · Corpus Christi, TX · 1 wk ago
ManagementFull-time
About the role
The HVAC Helper supports HVAC operations, maintains quality workmanship, ensures customer satisfaction, and contributes to the successful execution of installation, service, replacement, or operational objectives while collaborating effectively with internal teams, customers, vendors, and field personnel. This position is based in Corpus Christi, TX and is not eligible for visa sponsorship; candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.
Responsibilities
- Perform assigned HVAC-related duties and responsibilities in support of departmental and company objectives.
- Maintain compliance with company policies, safety standards, and operational procedures.
- Coordinate effectively with internal departments, customers, subcontractors, and vendors as required.
- Maintain accurate records, documentation, and reporting related to assigned responsibilities.
- Support process improvement initiatives and operational efficiency efforts.
- Communicate professionally and effectively both verbally and in writing.
- Assist leadership and team members with daily operational activities.
- Ensure quality standards and customer expectations are consistently met.
- Perform additional duties as assigned.
Requirements
- Minimum education: None required; High School Diploma or GED preferred.
- Minimum experience: 0–2 years.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- High level of attention to detail and accuracy.
- Ability to manage multiple priorities and deadlines effectively.
- Knowledge of HVAC systems, tools, equipment, and applicable codes preferred.
- Proficiency in Microsoft Office Suite and applicable systems or software.
- Strong customer service and relationship-building skills.
- Ability to pass pre-employment screenings such as background and motor vehicle record checks.
- English speaking, reading, and writing preferred, and required where necessary to perform job duties.
- Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.
- Previous experience related to HVAC installation technician responsibilities preferred.
- HVAC industry experience preferred.
- Equivalent combination of education and experience may be considered.
- Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
- License required: Yes.
Physical requirements
- Sit, stand, walk, climb, bend, and computer use.
- Hand movements, including typing and equipment operation.
- Travel as required to support project and operational needs.
- Stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
- Sit for extended periods while driving to and between job sites.
- Work on active job sites, indoors and outdoors, including attics, crawlspaces, and confined or elevated spaces, with exposure to varying weather, construction noise, dust, and other job site conditions.
- Wear safety gear such as Personal Protective Equipment.
- Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs.
- Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
- Ability to work overtime, modified schedules, or occasional weekends as business needs require.
- Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology.
- Perform all work on-site and in person; this is not a remote or hybrid position.
- Lift, carry, push, and pull at least 50 pounds.
Benefits
- Safety is Priority One — strong safety record.
- Competitive pay.
- Company 401(k) plan with employer contribution match.
- Company paid time off.
- Company paid life insurance.
- Choice of medical coverage including prescription and short-term disability plans.
- Choice of dental and vision coverage.
- Optional long-term disability, critical illness, accident, legal, and pet coverage.
- Auto and home insurance discount programs.
Schedule
Ability to work overtime, modified schedules, or occasional weekends as business needs require. This is an on-site, in-person position; not remote or hybrid.
Pay
Competitive pay.