HVAC Dispatcher
F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical · Georgetown, DE · 1 wk ago
Engineering$18/hrFull-time
Responsibilities
- Cook up and dispatch service technicians based on skill set, availability, and customer requirements
- Monitor job progress and make real-time adjustments to ensure schedule accuracy
- Provide customers with updates, estimated arrival times, and follow-up communication
- Support field technicians by relaying job-related information and ensuring proper documentation
- Maintain accurate records within the dispatching system
- Collaborate closely with customer service, service managers, and field teams
Requirements
- Prior experience in dispatching or scheduling
- Experience with ServiceTitan and/or ProBook is strongly preferred
- Excellent multitasking, communication, and problem-solving skills
- Strong customer service orientation and teamwork mindset
Preferred Qualifications
- Experience with ServiceTitan and/or ProBook is strongly preferred
- Excellent multitasking, communication, and problem-solving skills
- Strong customer service orientation and teamwork mindset
What We Offer
- Competitive compensation
- Opportunities for career growth within a rapidly expanding company
- Supportive and collaborative work environment
- Comprehensive benefits package (medical, dental, vision, 401k, etc.)
- Paid time off and company-sponsored training
Pay
USD $18.00/Hr. USD $22.00/Hr.
Schedule
Not specified
Benefits
Not specified