HVAC Customer Service Representative
Advance Mechanical, Inc. Heating & Air · Greenville, NC · 2 mo ago
OTHR$15/hrFull-time
About the role
Advance Mechanical, Inc. in Greenville, NC is seeking a full-time in-office Customer Service Representative.
Responsibilities
- Takes incoming calls
- Dispatches calls to notify clients of any schedule changes
- Completes daily call logs and reports
Qualifications
- High school diploma or equivalent
- Ability to develop tools that create efficiencies within a department
- Knowledge of Microsoft Excel, Word, and PowerPoint
- Fluency in both English and Spanish (a plus)
- An associate degree (preferred, but not required)
Skills
- Excellent communication skills, both written and verbal
- Time management and task prioritization
- Professional demeanor
- Good rapport building
- Reliability and flexibility
Benefits
- Competitive wage of $15 per hour with potential to earn up to $50,000 per year
- Fantastic benefits package including health insurance, retirement with a company match, paid training, and opportunities for advancement and growth
Work Schedule
- Monday - Friday, 8 AM to 5 PM
- Full hour for lunch
- Weekly rotating on-call schedule from 5:00 pm to 7:00 pm (not a work-from-home position)
Are you ready to join our office team?
If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!