HVAC Control Service Technician

About the Company

Uhl Company Inc is a privately held, multi-divisional construction company with a strong reputation for delivering high-quality work in building automation, mechanical systems, and building security sectors, founded in 1917. We offer expertise in all areas of building systems, including mechanical, electrical, fire, and life safety. Known for quality, reliability, and innovation, our company is poised for continued growth across multiple markets. With offices in Maple Grove, Duluth, and Calumet, MI, Uhl Company continues to grow and offer top-quality sales and service.

Our success reflects the team we employ. We believe in creating an environment of teamwork and accountability, providing our staff with the tools, training, and mentoring they need to be successful.

About the Role

Represents the company by serving as the direct contact, ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing equipment and systems at the customer’s location.

Responsibilities

• Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
• Ensures compliance with internal contracting processes.
• Coordinates with account managers, the service department, and customers to precisely understand requirements for on-site programming, installation, and repairs by examining building layouts, forecasting issues, gathering materials, and synchronizing on-site work.
• Demonstrates ability to cope with stress and maintain a pleasant and cooperative temperament with internal and external customers.
• Creates and downloads programming, starts up, performs functional testing, and troubleshoots assigned projects.
• Uses cutting-edge software and technology along with a variety of tools to troubleshoot local controllers, communication wiring, programs, and schedules to identify concerns and determine corrective action.
• Enforces safety to the highest standards.
• Provides technical guidance to diagnose control system concerns and ensure occupancy.

Requirements

• Must be able to pass a background check.
• Advanced written, verbal, customer service, and relationship-building skills.
• High-level organizational skills and strong multitasking abilities.
• Flexible, with a willingness to adapt to change.
• Ability to work well with others both internally and externally, including in stressful situations.
• Computer knowledge.
• Knowledge of the industry is recommended but not required.
• At least 2 years of technical and/or field-related experience.
• Niagara AX building automation systems experience (a huge plus).
• LON and BACNet communications experience (a huge plus).
• Electrical troubleshooting skills.
• Understanding of HVAC and IT systems.

Benefits

• Health, dental, life, and vision insurance.
• Paid Time Off (PTO).
• Paid holidays.
• 401(k) plan with a company match.
• Profit-sharing plan.
• Company vehicle.
• Annual discretionary bonuses.

Pay

Salary range: $70,000 to $150,000 per year, depending on qualifications.