HVAC Comfort Consultant
Test of Time Plumbing, Heating, Air & Electrical · Worcester, MA · 1 wk ago
Management$50k/yrFull-time
Position Summary
As an In-Home Comfort Advisor, you will meet with homeowners to assess their heating, cooling, and indoor comfort needs, provide tailored recommendations, and guide them through the decision-making process. You will serve as a trusted advisor, helping customers understand their options while delivering a professional, educational, and customer-focused experience. This position offers the opportunity to join a well-established company with a strong reputation, high-quality products and services, and a team that values integrity above high-pressure sales tactics.
What You'll Do
- Meet with homeowners to evaluate HVAC system needs and comfort concerns
- Perform in-home consultations and system assessments
- Design and present customized replacement and upgrade solutions
- Educate customers on equipment options, energy efficiency, financing, and warranties
- Build rapport and trust through honest, transparent communication
- Follow up with customers and maintain a high level of responsiveness
- Generate and maintain referral opportunities through exceptional customer service
- Collaborate with installation, service, and office teams to ensure a smooth customer experience
- Maintain accurate records, proposals, and sales documentation
- Achieve individual sales goals while maintaining company standards and customer satisfaction
Qualifications
Required
- Sales experience in HVAC, electrical, home services, construction, remodeling, or related industries
- Valid driver's license and insurable driving record
- Strong customer service and communication skills
- Ability to present solutions professionally and confidently
- Demonstrated ability to work independently and manage multiple opportunities
- Strong computer and organizational skills
Preferred
- Previous HVAC industry experience preferred
- HVAC system knowledge and comfort discussing equipment options
- Experience with financing programs and in-home sales presentations
Pay & Benefits
Pay: Base + Commission. Uncapped Earning Potential!
Benefits:
- Medical, Dental, and Vision Insurance (50% paid for employee)
- Company-paid Long-Term Disability
- Company-paid $50,000 Life Insurance
- Optional Aflac Accident Insurance
- 401(k) with 5% company match after 6 months
- Birthday Bonus (equivalent to 8 hours of pay)
- Paid Vacation: 2 weeks during first year, 3 weeks after 1 year, 4 weeks after 5 years
- 40 hours of Sick Time for full-time employees
- Bereavement Leave
- Boot Allowance ($300 annually)
- License Renewal Reimbursement ($300 annually)
- Tuition Reimbursement ($500 annually)