HVAC Chiller Technical Team Lead (union)(MIDLAND/ODESSA)

About the Role

Perform preventive maintenance, repair, installation, and replacement of HVAC mechanical equipment, Building Control Systems, Security Systems, or Fire Alarm Systems. Assist branch leadership with coaching and mentoring technicians to deliver customer satisfaction and follow operational processes. Provide Level 1 technical support and assist with technical development for others. Ensure work complies with state, local, and Federal legal requirements while operating with high ethics. Complete all required project and service documentation.

Responsibilities

• Adhere to all Johnson Controls and customer safety standards; provide safety leadership and instruction to technicians and subcontractors.
• Serve as a recognized leader, coach, and mentor within the branch; escalate technical issues and provide on-the-job training.
• Resolve complex system problems through troubleshooting or advising others.
• Act as an escalation point for critical issues to the technical resource team in Milwaukee.
• Assist management in ensuring proper field operational disciplines are followed by technicians.
• Provide input on development and training needs of the branch.
• Develop quotes and estimates for identified L&M work and submit them to the appropriate parties.
• Identify material needs required for service delivery and assist with scheduling skilled technicians.
• Communicate with customers upon arrival and before leaving the work site to ensure high levels of satisfaction.
• Meet regularly with customers to address operating problems, recommend enhancements, and keep them informed of service status.
• Manage assigned work to meet professional execution standards, on-time delivery, and customer satisfaction.
• Provide consultant-level services for building system repairs and enhancements.
• Maintain technical proficiency through self-study, research, and practice; complete all required training and certifications.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of technical school or higher education.
• Experience demonstrating strong leadership activities.
• Ability to act independently and coordinate the work of employees and contractors on customer sites.
• Effective interpersonal skills to represent the company to customers and external contacts.
• Able to explain technical information to both technical and non-technical audiences.

Benefits

Benefits are provided through a local labor union aligned with a collective bargaining agreement.

Pay

Hourly rate determined by the CBA/rate sheet.

This is a Bargaining Unit Position subject to all pre-hiring screening of JCI. With successful performance, JCI may recommend you to the Union Local apprenticeship program and continued employment. Acceptance by the Union Local must occur within 365 days of employment or will result in termination. This is not a guarantee of employment or union entry; the Union has its own entry, qualification, and screening programs.