HVAC Assistant Service Manager
American Residential Services · Chesapeake, VA · 1 mo ago
On-siteManagement$90k–$110k/yrFull-time
Pay
$90,000‑$110,000 per year
Schedule
Full-time, year-round work
Benefits
- Insurance available after 31 days of employment
- Take‑home company truck with fuel and maintenance
- Low‑cost medical insurance options starting at approximately $5/week
- Dental and vision insurance options
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- 401(k) with company match
- Paid time off and holiday pay
- Company‑paid life insurance
- Career advancement opportunities within a national service organization
Responsibilities
- Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
- Help coordinate technician schedules, daily assignments, and service priorities
- Support the Service Manager in maintaining efficient operations and high‑quality service delivery
- Monitor technician performance, workmanship, and customer satisfaction
- Ensure materials, parts, and equipment are ordered and available for scheduled jobs
- Review departmental reports including inventory, tools, vehicles, and service metrics
- Conduct job site visits and inspections to ensure quality and safety standards are met
- Review payroll records to ensure technicians are properly compensated
- Ensure technicians have the tools, equipment, and resources needed to complete service calls
- Support dispatch operations to ensure appropriate technician assignment and scheduling
Qualifications
- Vocational training or equivalent HVAC experience
- Minimum 2 years of HVAC service field supervisory experience
- Strong leadership, organizational, and communication skills
- Excellent analytical skills, attention to detail, and financial awareness
- Computer proficiency (Microsoft Office preferred)
- Strong understanding of residential HVAC systems, service operations, and technician workflow