HVAC Assistant Service Manager

McCarthy Services, part of American Residential Services (ARS)—the nation’s largest provider of residential HVAC, plumbing, and electrical services—employs over 7,000 professionals nationwide. With more than 45 years of experience, ARS delivers trusted home services and career‑growth opportunities across the country. We are seeking an experienced HVAC Assistant Service Manager to support our service leadership team and help manage day‑to‑day operations for residential HVAC Service Technicians.

Pay

$80,000‑$85,000 per year. Sign‑on bonus up to $5,000, depending on experience (discussed at interview). *Compensation ranges are illustrative only and not a guarantee.

Schedule

Full‑time, year‑round work.

Benefits

• Insurance available after 31 days of employment
• Take‑home company truck with fuel and maintenance
• Low‑cost medical insurance options starting at approximately $5 per week
• Dental and vision insurance options
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• 401(k) with company match
• Paid time off and holiday pay
• Company‑paid life insurance
• Career advancement opportunities within a national service organization

Responsibilities

• Assist with supervising and developing the HVAC service team, including hiring, training, scheduling, and performance management
• Help coordinate technician schedules, daily assignments, and service priorities
• Support the Service Manager in maintaining efficient operations and high‑quality service delivery
• Monitor technician performance, workmanship, and customer satisfaction
• Ensure materials, parts, and equipment are ordered and available for scheduled jobs
• Review departmental reports, including inventory, tools, vehicles, and service metrics
• Conduct job‑site visits and inspections to ensure quality and safety standards are met
• Review payroll records to ensure technicians are properly compensated
• Ensure technicians have the tools, equipment, and resources needed to complete service calls
• Support dispatch operations to ensure appropriate technician assignment and scheduling

Qualifications

• Minimum 3 years of HVAC service field experience
• Plumbing experience highly preferred
• Supervisory background highly preferred
• Strong leadership, organizational, and communication skills
• Excellent analytical skills and attention to detail
• Computer proficiency (Microsoft Office Suite preferred)
• Strong understanding of residential HVAC systems, service operations, and technician workflow