Human Services Worker - Transitional House

About the role

Community Partners in Action (CPA) is one of the oldest organizations of its kind in the country, founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. CPA provides a transitional residence to clients referred by Court Support Services Division to the Alternative in the Community Program network with a stipulation of transitional housing for at least part of their program commitment. Clients participate in day programming at the Hartford Alternative in the Community.

Responsibilities

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores. Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Be an advocate for all participants encouraging program participation and accountability.
• Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Serve as positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
• Absorb and implement all agency/program policies and procedures governing facility operations including:
• Key Controls
• Head Count
• Facility Rounds
• Monitoring of client locations and visitors
• Emergency Procedures
• Inspections
• Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel. As required, complete incident reports.
• Ensure all visitors have proper identification prior to entering the facility.
• Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner.
• Must be familiar with universal precautions and related issues including risk of communicable diseases.
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.
• Engage in all staff meetings and training offered to enhance professional development (required/non-required).
• Perform all other duties as required.

Requirements

• A High School diploma/GED, associate or bachelor's degree.
• Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred.
• Ability to interact with multi-cultural populations.
• Crisis management skills.
• Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
• Valid CT driver’s license and reliable transportation.
• Ability to work weekends, holidays and additional hours as needed.
• Bilingual ability (Spanish/English) desired.

Qualifications

The ideal candidate will have a High School diploma/GED, associate or bachelor's degree. Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred. Ability to interact with multi-cultural populations; crisis management skills; share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery; must have a valid CT driver’s license and reliable transportation. Ability to work weekends, holidays and additional hours as needed. Bilingual ability (Spanish/English) desired.

Skills

Knowledge of and ability to implement all agency/program policies and procedures governing facility operations including key controls, head count, facility rounds, monitoring of client locations and visitors, emergency procedures, inspections, and universal precautions. Ability to maintain professional boundaries, serve as a positive role model, and engage in staff meetings and training to enhance professional development.

Benefits

Not specified.

Pay

$21.00

Schedule

Part Time 2nd Shift 4:00PM-12:00AM, 24 Hours Weekly, Tuesday, Saturday, Sunday

Agency Description

Community Partners in Action (CPA) is committed to building and maintaining an inclusive, equitable workplace and compelled to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI journey at https://cpa-ct.org/our-bedi-journey/.