Human Services Worker-Bilingual, Transitional Housing Program

Position Requirements

• A High School diploma/GED, associate or bachelor's degree.
• Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred.
• Ability to interact with multi-cultural populations.
• Crisis management skills.
• Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
• Valid CT driver's license and reliable transportation.
• Ability to work weekends, holidays and additional hours as needed.
• Bilingual ability (Spanish/English) desired.

Essential Functions And Basic Duties

• Serve as positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
• Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
• Assist with meeting resident needs as necessary and appropriate.
• Complete incident reports.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner.
• Search all bags brought in or out of the facility.
• Engage in all staff meetings and training offered to enhance professional development (required/non-required).
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.