Human Services Professional

About the Role

Lutheran Social Services of WI & Upper MI is seeking a Human Service Professional to join our team at Gaining Ground, a resource center dedicated to providing a safe, stigma-free environment for individuals living with mental illness and those experiencing homelessness. Our mission is to deliver trauma-informed, recovery-focused services that help individuals gain stability and become active members of the community.

Responsibilities

• Provide professional human services to individuals and groups across various settings, including community locations, shelters, jails, offices, and schools.
• Deliver services in person or through audio/visual platforms.
• Assist with BadgerCare/Medicaid and FoodShare enrollment.
• Support clients with Social Security, IDs, employment, and housing applications.
• Coordinate mental health services and recovery support.
• Provide life skills, coping skills, and budgeting support.
• Assist with medication management.
• Coordinate education services (GED, technical college).
• Offer Comprehensive Community Services (CCS) support.
• Collaborate with clients and service teams to develop and implement individualized plans.
• Maintain accurate and timely documentation.
• Apply evidence-based practices to support client independence and stability.

Requirements

• Bachelor’s degree in a human services-related field (e.g., Psychology, Social Work, Criminal Justice, Counseling, Sociology, Special Education, Occupational Therapy, etc.).
• Valid driver’s license and reliable transportation.
• Ability to work in community-based environments.
• Strong documentation, communication, and organizational skills.
• Comfort working with individuals experiencing crisis.
• Proficiency in using electronic health records and standard computer applications.

Qualifications

Bachelor’s degree in a human services-related field is required. Degrees not listed may require transcript review.

Benefits

• Public Service Loan Forgiveness (PSLF) eligibility.
• Medical, dental, and vision insurance.
• Flexible Spending Accounts.
• Mileage reimbursement.
• Generous PTO and 10 paid holidays.
• 403(b) with employer contribution.
• Annual raises prioritized.
• Employee Assistance Program.
• Service awards and recognition.

About LSS

At LSS, we serve with compassion and integrity. We value dignity, respect, and trauma-informed care. Our team members represent the agency as servant leaders—in thought, words, and actions.

Location: Eau Claire, WI | Schedule: Full Time, Monday–Friday, 8 AM–5 PM | Benefits Eligible