Human Services Manager

About the role

The Human Services Manager leads RSIC Human Services to ensure programs funded through PL 93-638 contracts and other approved grants meet objectives, compliance requirements, and community needs. This role provides operational leadership, fiscal oversight, and direct social work support across a broad service portfolio.

Responsibilities

• Supervise and evaluate Human Services staff
• Direct daily operations
• Oversee programs including Foster Care Licensing, Child Welfare/Protection, Elder Protection, ICWA, General Assistance, burial and emergency assistance
• Interpret and apply Tribal/Federal laws and grant guidelines
• Manage budgets, purchasing, and required reporting
• Coordinate services with Tribal, federal, state, and county partners
• Conduct case management and investigations
• Prepare court reports and testimony
• Participate in multidisciplinary meetings
• Provide on-call emergency response

Qualifications

• Master’s degree plus one year of protective services experience; or Bachelor’s degree plus three years; or Associate’s degree plus five years (including one year of management experience)
• Valid Nevada driver’s license, insurability, and ability to pass required screenings and background checks

A Typical Day

Your day often starts by scanning priorities across multiple service areas—checking in with staff, reviewing time-sensitive ICWA or court-related deadlines, and confirming coverage for any urgent client needs. You’ll shift between office-based leadership work and community-facing support: a quick budget check and approval of essential purchases, a partner call with county or state contacts to align services, then time set aside for documentation and required monthly/quarterly reporting. Midday may include a multidisciplinary meeting to coordinate next steps for a family or elder, followed by focused case notes and planning. When needed, you’ll step into direct client support—ensuring plans are practical, timely, and respectful. Late afternoon is often for coaching staff, resolving barriers, and preparing for any after-hours emergency response that could arise.

Benefits

• Medical, dental, and vision coverage options through Hometown Health PPO and Lincoln plans, with RSIC paying 100% of employee-only premiums (medical, dental, vision); dependent coverage available with RSIC cost-sharing
• Life and Accidental Death & Dismemberment insurance: $50,000 policy paid by RSIC (reduces to $25,000 after age 70)
• Optional add-on coverages (e.g., AFLAC, LegalShield) available at additional cost
• Paid Time Off:
  • Annual Leave: 4 hours accrued per pay period (usable after probation; increases after 5 years per policy)
  • Sick Leave: 4 hours accrued per pay period (usable immediately)
  • Paid Holidays: 13 paid holidays per calendar year
• 401(k): eligible to contribute after 60 days of full-time employment; employer match begins after 1 year; includes a discretionary RSIC contribution

Hiring preference is provided to qualified members of the Reno-Sparks Indian Colony followed by members of other federally recognized tribes. Reno-Sparks Indian Colony requires any designated candidate to complete a pre-employment criminal background check, drug screen, and confirmation of professional references.