Human Services Case Aide II - Temporary - Continuous Recruitment

About the role

This position is in the Family Services Division of DCF. The Human Services Case Aides assist Family Services Workers and the District Office in case management and client services. The work includes gathering information for case files, administrative support, client interaction for contact visits, and taking children and clients to appointments.

Responsibilities

• Gather information for case files
• Provide administrative support
• Interact with clients during contact visits
• Transport children and clients to appointments

Requirements

• Associate's degree or higher
• Two years or more of full-time college coursework
• One year of full-time college coursework and one year or more of experience providing direct client services
• Two years or more of experience providing direct client services

Qualifications

• Valid driver’s license
• Private means of transportation
• Ability to perform tasks outside of normal office hours

Skills

• Strong emotional intelligence
• Effective communication skills
• Ability to manage client interactions
• Physical stamina for transporting children and clients

Benefits

• Step 1 rate for pay grade 17 as of July 12, 2026 is $20.27 per hour

Pay

• Step 1 rate for pay grade 17 as of July 12, 2026 is $20.27 per hour

Schedule

• Variable hours, not expected to be full-time