Human Services Associate - Family Services

About the role

A vacancy exists in the Department of Health and Human Services, Family Services. This position is responsible for ensuring clients are promptly and appropriately connected to trauma-informed care, maintaining a robust network of vetted community resources, and proactively managing the referral process.

Responsibilities

• Interviews clients to establish case history or reviews case histories of referrals in order to assess needs.
• Assesses client needs and develops an appropriate plan which will include referral of client to another agency or professional.
• Provides crisis intervention and individual, family and group counseling to clients.
• Proactively follows up on all mental health services linkage for clients.
• Maintains detailed records of clients' activities and provides reports to courts or other agencies upon request.
• Attends court arraignments and trials.
• Prepares statistical and summary reports as requested.
• Conducts educational, community relations, prevention, and outreach programs.
• Attends meetings and training sessions.

Requirements

• Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
• Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education.

Qualifications

• Knowledge of the theories and principles of human behavior, growth and development, mental illness, alcohol and drug abuse, and problems related to socioeconomic factors.
• Knowledge of modern individual, group, and family counseling techniques, diagnostic assessment, and basic treatment planning.
• Basic knowledge of community, human, and social services assistance programs.
• Writing skill necessary to complete forms, medical records, case histories, and reports.
• Good interpersonal skills.
• Ability to conduct individual diagnostic/assessment interviews and to formulate a basic treatment plan.
• Ability to make appropriate referrals.
• Ability to establish and maintain good working relationships with others.
• Ability to appropriately handle hostile individuals and those experiencing a crisis.
• Ability to understand the rules and procedures of the courts and criminal justice system.
• Ability to interpret Federal, State, and local regulations, procedures, and guidelines for human services professionals.
• Knowledge of the theory and practice of provision of human services in the applicable specialty.
• Knowledge of the organization and role of assigned program within the County and State human services structure.
• Knowledge of community resources and support groups available to clients.
• Knowledge and understanding of applicable Federal, State, and local regulations, procedures, and guidelines including those of the courts and criminal justice system.
• Knowledge of County and departmental rules, regulations, policies, and procedures relating to performance of duties.
• Skill in conducting individual diagnostic/assessment interviews and formulating basic treatment plans.
• Skill in making appropriate referrals.
• Skill in handling hostile individuals.
• Skill in crisis intervention.
• Skill in individual, group, and family counseling.
• Skill in case management.
• Ability to assist in the development of complex or comprehensive treatment plans.
• Ability to conduct educational programs for clients or the community.
• Ability to lead and instruct other workers within the program.

Skills

• Knowledge of the theories and principles of human behavior, growth and development, mental illness, alcohol and drug abuse, and problems related to socioeconomic factors.
• Knowledge of modern individual, group, and family counseling techniques, diagnostic assessment, and basic treatment planning.
• Basic knowledge of community, human, and social services assistance programs.
• Writing skill necessary to complete forms, medical records, case histories, and reports.
• Good interpersonal skills.
• Ability to conduct individual diagnostic/assessment interviews and to formulate a basic treatment plan.
• Ability to make appropriate referrals.
• Ability to establish and maintain good working relationships with others.
• Ability to appropriately handle hostile individuals and those experiencing a crisis.
• Ability to understand the rules and procedures of the courts and criminal justice system.
• Ability to interpret Federal, State, and local regulations, procedures, and guidelines for human services professionals.
• Knowledge of the theory and practice of provision of human services in the applicable specialty.
• Knowledge of the organization and role of assigned program within the County and State human services structure.
• Knowledge of community resources and support groups available to clients.
• Knowledge and understanding of applicable Federal, State, and local regulations, procedures, and guidelines including those of the courts and criminal justice system.
• Knowledge of County and departmental rules, regulations, policies, and procedures relating to performance of duties.
• Skill in conducting individual diagnostic/assessment interviews and formulating basic treatment plans.
• Skill in making appropriate referrals.
• Skill in handling hostile individuals.
• Skill in crisis intervention.
• Skill in individual, group, and family counseling.
• Skill in case management.
• Ability to assist in the development of complex or comprehensive treatment plans.
• Ability to conduct educational programs for clients or the community.
• Ability to lead and instruct other workers within the program.

Benefits

• Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance.
• General Increases - Cost of living increases and adjustments may be granted as legislated.
• Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
• Employee Assistance Program
• Health Insurance Benefits
• Flexible Spending Accounts
• Life Insurance
• Retirement
• Paid Leave
• Medical Examination and Employment Background Investigation

Pay

Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week.

Schedule

Regular Schedule: 35 hours per week.