HUMAN SERVICE PROGRAM COORDINATOR - GRANT FUNDED

About the role

The City of Houston’s Department of Neighborhoods (DON) seeks a dynamic individual to provide comprehensive counseling, case management, and youth intervention services. This position supports positive outcomes for referred youth and their families.

Responsibilities

• Provide case management, intervention, prevention, and educational services for referred youth.
• Conduct youth assessments, follow-ups, and progress check-ins to ensure continuity of care.
• Facilitate youth-focused workshops, mediation sessions, and conflict resolution activities.
• Engage in family outreach to support youth success and reduce risk factors.
• Deliver services to gang-identified youth at Harris County Juvenile Probation locations and through remote platforms as needed.
• Provide a minimum of four (4) educational workshops annually.
• Deliver services to at least 24 youth annually, ensuring documentation and quality standards are met.
• Demonstrate measurable progress toward all outcomes and performance indicators established in the contract.
• Maintain accurate and timely case records, reports, and service documentation.

Requirements

• Requires an Associate's degree in Business Administration, Management or a closely related field.
• Two years of experience in coordinating and managing community programs and activities are required.
• No licenses required.
• Prior experience working with at-risk or justice-involved youth is preferred.
• Strong communication, de-escalation, and engagement skills are essential.
• Ability to work independently and collaboratively in high-need environments.
• Bilingual skills (English/Spanish) preferred but not required.

Qualifications

• Education: Associate's degree in Business Administration, Management or a closely related field.
• Experience: Two years of experience in coordinating and managing community programs and activities.
• Licenses: None required.
• Preferences: Experience working with at-risk or justice-involved youth, experience delivering workshops, mediation, conflict resolution, or family outreach, strong communication, de-escalation, and engagement skills, ability to work independently and collaboratively in high-need environments, bilingual skills (English/Spanish) preferred.

Skills

• Strong communication, de-escalation, and engagement skills.
• Ability to work independently and collaboratively in high-need environments.
• Bilingual skills (English/Spanish) preferred.

Benefits

This position is grant-funded and continued employment is contingent upon availability of funding. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay

PAY GRADE: 17

Schedule

MONDAY - FRIDAY 8AM - 5PM* (Subject to change)

Benefits

Continued employment is contingent upon availability of funding. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

General Information

• Selection / Skills Tests Required: Department may administer skills assessment test.

Safety Impact

POSITION: No

Salary Information

This position is grant funded. Continued employment is contingent upon availability of funding. Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

General Information

• Application Procedures: Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0453).
• To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0453).
• If you need special services or accommodations, call (832-393-0453).
• (TTY 7-1-1)
• If you need login assistance or technical support call 855-524-5627.
• All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EEO

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.