Human Resources Systems Analyst (UKG, Workday, SuccessFactors HRIS Analyst)

About Us

At Metropolitan Family Services (MFS), community is at the heart of all we do. Since 1857, MFS has empowered families to learn, to earn, to heal, and to thrive. Part mentor, part motivator, part advocate, we are the engine of change that helps families reach their greatest potential and positively impact their communities.

About the Role

We are seeking a Human Resources Systems Analyst (HRIS Analyst) to join our team at our headquarters. This role serves as a subject matter expert for our HRIS system and other HR-related technologies, ensuring data integrity, optimizing processes, and supporting data-driven decision-making.

Responsibilities

• HRIS Subject Matter Expert
  • Serve as a subject matter expert for our HRIS system and other HR-related technologies.
  • Configure and maintain system fields, workflows, business processes, and security settings.
  • Manage User Acceptance Testing (UAT) activities, maintenance, and enhancements during upgrades and release actions.
  • Create and maintain system documentation, standard operating procedures, and user guides.
  • Evaluate, test, and support the implementation of system enhancements, upgrades, and new functionalities.
• Data Integrity, Analytics & Reporting
  • Analyze large, complex datasets to identify data quality issues, trends, opportunities, risks, and actionable agency insights.
  • Support workforce planning, talent analytics, compliance reporting, and executive decision-making through data-driven recommendations.
  • Ensure the overall accuracy, completeness, and integrity of HR data and reporting outputs.
  • Support the development, configuration, and maintenance of HR dashboards, metrics, and advanced reporting solutions.
  • Support inbound and outbound file feeds and integrations between internal and third-party systems.
  • Monitor integration activity and troubleshoot interface issues in partnership with Information Systems and/or vendors.
  • Establish and perform regular audits to ensure data accuracy, integrity, and compliance across systems.
  • Import, export, validate, reconcile, and manipulate large volumes of employee and organizational data.
  • Identify data quality issues and implement corrective actions and proactive controls.
  • Develop, maintain, and automate standard and ad-hoc reports to support leadership and operational decision-making.
  • Support audit requirements, regulatory compliance, and data privacy standards.
• Process Optimization & Project Support
  • Responsible for the ongoing documentation of data definitions, workflows, business process documentation, decisions, and exceptions.
  • Support various system implementation, enhancement, and continuous improvement projects.
  • Ensure HR data governance standards, policies, and best practices are maintained and applied consistently.

Requirements

• Bachelor's degree in Human Resources, Information Systems, Data Analytics, or a related field.
• 3+ years of progressive HRIS experience that has evolved past data administration.
• Experience as an Analyst supporting HR system implementation or large enhancement.
• Advanced Microsoft Excel skills, including Pivot Tables, formulas, lookups, and data analysis techniques.
• Proficiency with reporting tools and the creation of BI and custom reports.
• Experience supporting a large system implementation, enhancements, and other technology projects.
• Experience with integrations, APIs, and data management technologies.

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls.
• Occasionally stand, bend, stretch, stoop, kneel, and crouch.
• Close visual acuity is required to perform activities such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Pay

The average starting salary for this position will fall in the range of $68,000 - $74,000 annually. Where candidates fall in this range will be based on skill and experience level.

Benefits

• Medical, dental, and vision coverage.
• Metropolitan Family Services contributions of $2,000 to individual and $4,000 to family HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• Additional benefits available for part-time and temporary workers (inquire upon hire).