Human Resources Specialist

Key Responsibilities

• Serve as a first point of contact for employee and manager questions regarding HR policies, procedures, and workplace concerns.
• Provide guidance on routine employee relations matters while escalating complex or sensitive issues to HR Business Partners or Employee Relations leaders.
• Support documentation, case tracking, and follow-up activities as needed.
• Help ensure consistent application of HR policies and practices.
• Identify trends and recurring employee concerns through discussions, surveys and exit interviews and share insights with HR leadership.

Culture & Employee Engagement

• Support the design, coordination, and execution of employee engagement and culture initiatives.
• Lead and administer employee wellness and wellbeing programs for RVU.
• Partner with HR leadership to support culture-building efforts and recognition programs.
• Assist with employee events, engagement campaigns, and employee experience initiatives.
• Collect and analyze employee feedback to identify opportunities for continuous improvement.
• Support action planning related to engagement survey results.
• Participate on various committees representing HR.

Manager Coaching

• Provide coaching, training and guidance to managers on routine people management matters, including:
• Performance conversations
• Employee development
• Workplace communication
• Team engagement
• Policy interpretation
• Recommend appropriate HR resources, processes, and next steps for manager inquiries.
• Support leadership development and manager capability-building initiatives.

HR Communications

• Partner with leadership to create and execute employee-facing communications for HR programs, policy updates, and organizational initiatives.
• Partner with COE’s and Marketing to draft newsletters, portal content, announcements, FAQs, and leadership communications.
• Support establishing consistency and clarity of messaging across HR functions.

HR Portal Management

• Maintain content of the HR portal and employee resource center.
• Manage content updates, publishing schedules, and review cycles.
• Ensure employees and managers can easily access accurate and up-to-date information.
• Track portal utilization metrics and recommend improvements.

Cross-Functional HR Partnership

• Collaborate with Talent Acquisition, Learning & Development, Total Rewards, People Operations, Employee Relations, and HR Business Partners.
• Support implementation and communication of HR initiatives and programs.

Qualifications

• 3-5+ years of Human Resources experience, including 3-5 years of Employee Relations experience (required); additional focus areas may include HR/internal communications, employer branding, and employee experience and engagement initiatives.
• Experience in culture transformation initiatives is a plus.
• Bachelor degree required.
• Strong communication skills.
• Experience in higher education or health care settings preferred.
• Experience supporting an international and/or shared service organization is a plus.
• Experience with SharePoint and Microsoft 365.
• Experience with HRIS, preferably Workday.
• Experience using AI to enhance HR programs, processes, and communication.
• Strong project management and stakeholder management capabilities.

Metrics for Success

• Effective resolution and escalation of Tier 1 employee relations inquiries.
• Successful execution of engagement, wellness, and culture initiatives.
• Improvement in engagement survey results and action plan outcomes.
• Positive stakeholder feedback from HR COEs and business leaders.
• High employee and manager satisfaction with HR communications.
• Reduce repetitive HR inquiries.
• Timely completion and quality of enterprise HR communications.
• Increase utilization of HR portal and Workday resources.

Pay

The anticipated salary range for this position is $65,000 to $75,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per local law.