Human Resources Specialist

About the Role

Roberts Resorts & Communities, a family-owned company operating manufactured home communities, RV resorts, and cabin communities nationwide, is seeking an HR Operations Specialist to ensure consistency in HR operations. This role is crucial for maintaining accuracy in employee information, meeting deadlines, and providing reliable support across the organization.

Responsibilities

• Ensure bi-weekly payroll accuracy by reviewing timecards, PTO, unpaid time, and other payroll details.
• Manage the administrative aspects of the employee lifecycle, including onboarding, transfers, compensation changes, supervisor updates, and terminations.
• Maintain accurate employee records, PTO balances, benefits information, and personnel files across systems like Paylocity.
• Assist employees with benefits and 401(k) inquiries, and coordinate enrollments, changes, terminations, and Open Enrollment.
• Organize and manage leave of absence and workers’ compensation cases, including documentation, tracking, follow-up, and return-to-work processes.
• Serve as the first point of contact for HR inquiries, ensuring timely and accurate responses.
• Oversee recurring HR operations, such as employee correspondence, compliance records, training assignments, and monthly milestones.
• Collaborate with the HR Director on audits, projects, data cleanup, and issues requiring additional review or decision-making.

Qualifications

• 2–4 years of HR experience, preferably in HR operations or a generalist role.
• Hands-on experience with payroll and benefits administration.
• Proficiency in HRIS or payroll platforms, with Paylocity experience being a plus.
• Familiarity with FMLA, leaves of absence, and workers’ compensation processes.
• Experience supporting employees across multiple locations or states.
• Strong attention to detail, organizational skills, and follow-through.
• Ability to handle confidential information with discretion and maintain composure in sensitive situations.
• Good judgment, resourcefulness, and confidence in working independently and escalating issues when necessary.

Why Join Us

As a growing, family-owned company, Roberts Resorts & Communities offers opportunities for professional development and internal growth. You’ll work closely with HR leadership, gain exposure to various HR areas, and make a meaningful impact on employee support across our communities and resorts. Full-time team members enjoy access to company benefits and employee programs.

Final Word

If you take pride in accuracy, enjoy helping others, and want to be a trusted member of an HR team where your work truly matters, we’d love to meet you.