Human Resources Specialist

About the role

The Human Resources Specialist will lead onsite HR initiatives supporting leadership and Outfitters in the store, focusing on staffing, training, engagement, orientation and onboarding, and administrative excellence. This role also assists the General Manager with administrative functions as needed.

Responsibilities

• Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
• Acts as a brand ambassador representing the culture of the organization to drive retention and a positive working environment within each department.
• Facilitates the hiring and staffing process for hourly outfitters.
• Ensures training completion and monitoring for location outfitters.
• Processes and audits all employment actions in HRIS, Payroll, and Scheduling systems for hourly outfitters.
• Maintains confidentiality with all sensitive information.
• Assists with planning and implementing associate recognition and other activities in collaboration with the General Manager.
• Communicates all HR-related policies, practices, and direction from the company.
• Maintains compliance and record-keeping (legal posters, notices, etc.).
• Provides guidance and support for performance management, annual review processes, and succession planning for hourly outfitters.
• Responds to and resolves first-level outfitter issues; partners with Sr. HRM or Employee Relations Department for escalated issues.
• Performs administrative duties as needed, including processing invoices, managing expenses, ordering and monitoring store supplies, and coordinating travel for store Outfitters and leaders.

Requirements

• Minimum: High School Diploma or Equivalent
• Preferred: Bachelor’s Degree in Human Resources
• 1–3 years of human resources and administrative/office experience

Skills

• Ability to calculate figures and interpret and analyze data from reports
• Ability to establish and maintain effective working relationships
• Strong verbal and written communication skills
• Proficiency in Windows, Excel, Word, and PowerPoint software

Travel

May require infrequent travel to support other stores, new store events, or similar activities.

Physical Requirements

• Regular computer work
• Walking, sitting, and standing

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions
• Medical, dental, and vision coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays, vacation, and sick time
• Bass Pro Cares Fund
• Additional benefits available