Human Resources Spec - Sr

About the role

The People, Culture + Wellness Department at the Federal Reserve Bank of Richmond is seeking a Benefits Analyst to support the design, administration, and continuous improvement of the Bank’s health, welfare, and retirement benefit programs.

Responsibilities

• Conduct data analysis to measure plan performance, evaluate design changes, assess financial and participant impacts, and identify opportunities to improve efficiency, employee experience, and compliance.
• Respond to inquiries—including sensitive or escalated matters—from vendors, internal partners, and plan participants across the Federal Reserve System.
• Lead or contribute to cross-functional projects with measurable outcomes, ensuring timely execution and alignment with System strategies.
• Research and synthesize industry best practices, regulatory developments, and emerging trends to inform recommendations for benefit program enhancements.
• Serve as a primary liaison to third-party administrators, insurers, and service providers, overseeing day-to-day service delivery and supporting vendor performance management activities.
• Maintain functional knowledge of regulatory requirements, compliance standards, and plan governance for System-wide benefits programs.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum of five years of benefits, HR, consulting, or related experience; advanced knowledge or certifications in employee benefits preferred.
• Demonstrated experience in vendor management, benefits administration, and data analytics strongly preferred.
• Strong interpersonal, written, and verbal communication skills, with the ability to explain complex concepts to diverse audiences.
• Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced, collaborative environment.

Other Requirements and Considerations

• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions.
• If you need assistance or an accommodation due to a disability, please notify rich.recruit@rich.frb.org.
• The hiring range at the Intermediate level is $73,000 - $99,000. The hiring range at the Senior level is $93,000 - $120,000. Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.