Human Resources Representative

Job Summary

The Human Resources Representative will provide clerical and administrative support to HR and administrative teams throughout the property, as well as a wide scope of support to Kickapoo Lucky Eagle Casino Hotel (KLECH) Team Members at all levels of the organization. This position requires specialized knowledge of HR general functions, programs, and services, and is responsible for a variety of tasks and projects in support of all areas of HR.

Essential Functions

• Ensure compliance with the applicable Tribal, Federal, other laws, KGC Gaming Regulations, and Kickapoo Lucky Eagle Casino Hotel policies and procedures.
• Absorb and respond to guest and Team Member concerns and questions.
• Assist with Human Resources functions including Team Member/labor relations, internal communications, licensing/records, employment coordination, new hire processing, training, and uniforms distribution and inventory.
• Organize work, input data, and ensure accuracy of data.
• Generate and send required reports.
• Manage and monitor HR records and files to ensure all Team Member files meet KLECH policy.
• Coordinate materials for meetings, training sessions, and other activities.
• Assist HR Director or HR Manager with research and/or special projects as needed.
• Assist with uniform function as needed, to include, orders uniforms, receives uniforms, inputs items into a uniform management system, affixes bar codes, issue uniforms to Team Members, and assists with monthly inventory counts.
• Demonstrate and promote KLECH core values and Guest Service skills.
• Manage and maintain security of confidential information entrusted to position.

Minimum Requirements

• A High School Diploma or General Education Diploma (GED) is required.
• Four (4) years of clerical and administrative experience, with a proven work history of working in a fast-paced environment with a focus on confidentiality of information.
• The demonstrated ability to effectively address multiple competing priorities on an ongoing basis.
• Demonstrated ability to build strong collaborative relationships within all levels of a company or organization.
• Advanced level of proficiency with the Microsoft suite (Word, Excel, PowerPoint), internet use, and departmental specific software and programs (UKG, Uniform Management System, Applicant Pool or other job boards, SpendMap etc.).
• Must demonstrate effective English verbal and written communication skills; Bi-Lingual in English and Spanish preferred.
• Experience with public speaking or speaking in front of large groups highly desirable.
• Bachelor's degree in Business Administration or another related field, preferred.
• One (1) year of experience working in a Human Resources department, preferred.
• THRP Certification, preferred.
• Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills And Abilities

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with all Team Members.
• Ability to work under pressure in a fast-paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical, and guest service skills.
• Must possess a positive attitude with strong organizational qualities.

Physical Demands

• While performing the duties of this position, the Team Member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The Team Member must be able to concentrate for prolonged periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
• The Team Member must be able to communicate effectively in person or using telecommunications equipment.
• The Team Member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
• Frequently lift and/or move up to 30 lbs.

Work Environment

• Normal office setting and casino floor.
• Frequent contact with the general public.
• Temperature controlled environment with varying noise levels.
• May be exposed to high levels of noise throughout the day.
• Extended hours and irregular shifts may be required including nights, weekends, and holidays.
• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
• May be exposed to cigarette smoke while on the casino floor in established smoking areas.
• Travel may be required to perform one or more essential functions of this position.

Conditions Of Employment

• Must be able to obtain and retain a KGC Gaming License, including successful completion of background check necessary to obtain and maintain license.
• Responsible to keep all documents current and valid always.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLECH Handbook, internal policy and procedures, and KTTT Gaming Regulations set within KLECH.