HUMAN RESOURCES REPRESENTATIVE

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as a Human Resources Representative. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Human Resources Coordinator in the Southern Region Office of Employee Services for assigned regions/divisions
• Monitors the personnel tracking system to ensure data entry is completed accurately and in a timely manner
• Informs employees of promotional policy
• In coordination with collective bargaining agreements and the Payroll Unit, answers technical and general inquiries from employees with regard to CMS rules, Pay Plan, collective bargaining contracts, payroll discrepancies, insurance and benefits, etc.
• Develops position postings
• Reviews to ensure that transactions and position descriptions correspond for assigned divisions, working with Classification Unit to reconcile and resolve any discrepancies
• Drafts letters in response to inquiries from former employees, prospective employees, other state agencies, and other appropriate entities regarding personnel matters such as back pay, calculation of seniority dates, etc.
• On a rotating basis, answers phones and opens, date stamps, and distributes mail for the unit in the absence of receptionist staff
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four years of college
• Requires one year of professional experience, preferably in human resources

Pay

Anticipated Starting Salary: $5,834/month. Full Range: $5,834–$8,307/month. Job Type: Salaried. Category: Full Time.

Schedule

Work Hours: Monday–Friday 8:30am–5:00pm. Anticipated Hybrid Work Schedule Availability: 4 to 5 days per week in office, depending on operational needs.

Location

Headquarter Location: East St. Louis – 10 Collinsville Ave. Work County: St. Clair.

Additional Information

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. Number of Vacancies: 1. Bargaining Unit Code: RC062 Technical Employees, AFSCME. Class Title: Human Resources Representative – 19692. Skill Option: None. Bilingual Option: None. Job Requisition ID: 58454. Opening Date: 09/08/2026. Closing Date: 09/22/2026.