Human Resources Representative - Akron (HCM Analyst)

About the role

Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. Learn more about the office by visiting the ODJFS OEBS webpage.

The Human Resources Representative provides vital onsite HR support for employees at the Akron ODJFS location. As the primary HR point of contact, the selected candidate will handle a wide range of employee and business services needs, including HR, Labor Relations, Training, Facilities, and general administrative support. This position will help maintain reliable local HR coverage while supporting agency‑wide hiring processes and onboarding efforts. In this role, you will perform core HR functions such as processing personnel actions, coordinating recruitment and hiring steps, responding to employee inquiries, and supporting local engagement efforts. The incumbent will also manage onsite logistics like workspace readiness, badge coordination, IT access, and other essential onboarding activities.

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance; Employment Services and Workforce Development; Unemployment Insurance; Adult Protective Services; Child Support. Guiding Principles: We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day.

Responsibilities

• Serve as the onsite HR contact for all employees at the Akron facility, providing guidance on HR policies, leave administration, benefits navigation, timekeeping, and HR systems.
• Compose, process, and enter personnel actions, including ePAR transactions and related documentation.
• Deploy recruitment methods, build and advertise vacancies and job postings, and carry out established hiring processes.