Human Resources Receptionist

About the role

This individual provides essential front office administrative and operational support to the Human Resources team and plays a key role in delivering a positive and engaging employee experience. This position supports core HR functions including employee data management, onboarding, internal communication, compliance processes, and engagement event coordination. Ideal candidates are detail-oriented, organized, and professional, with the ability to manage multiple priorities while maintaining confidentiality and a service-first mindset. This role is vital to ensuring HR operational excellence and promoting a collaborative and employee-centered culture.

Responsibilities

• This position sits at the front desk and will greet all employees, vendors, and visitors.
• Serve as the primary contact for mail distribution and ownership of the HR inbox, ensuring timely and appropriate routing and response to inquiries
• Manage core HR administrative functions, including processing employee terminations and ordering office supplies
• Maintain and update employee records in HR systems, ensuring data accuracy and compliance with company policies and regulatory requirements
• Collaborate on key HR processes, including new hire onboarding and status changes, by ensuring timely and accurate data entry and coordination
• Support planning, logistics, and execution of employee engagement activities and internal events under the direction of the lead event coordinator
• Post internal communications, announcements, and updates on company platforms (e.g., Pulse) highlighting employee programs, events, and perks
• Answer and route incoming calls on HR phone lines, providing friendly and professional service to employees and external contacts
• Maintain strict confidentiality of employee and organizational information at all times
• Provide general administrative support to the HR team and assist with special projects and other tasks as needed

Schedule

Monday–Friday from 7:30am to 4:30pm

Qualifications

• 1–2 years of experience in human resources, administrative support, or customer service
• Proficiency with HRIS systems (UKG) preferred and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent organizational and time-management skills with the ability to manage multiple priorities
• Strong written and verbal communication skills
• High level of discretion and commitment to maintaining confidentiality
• Detail-oriented with a proactive approach to problem-solving and continuous improvement

Work Environment

Office-based, service-oriented environment with frequent communication and collaboration