Human Resources Policy and Employee Relations Specialist

Key Responsibilities

• Primary responsibility for research, selection, implementation and administration of document management tool for policy development/approval, archival, publication and employee acknowledgement of receipt. Includes collaboration with other stakeholders as needed.
• Primary responsibility for administration of employee HR-related compliance training. This includes coordination of content review, identification and application of needed customization, implementation, communication, enrollments and completions.
• Evaluate and manage vendor resources related to employee conduct, policy document management and compliance training (e.g., anti-harassment training). This includes serving as liaison regarding pricing and contract matters and for internal Supplier Management/Legal review processes.
• Aid in development, review, update and maintenance of HR policies and employee handbooks. Also related guidance/training to ensure legal compliance and alignment with company and industry standards.
• Aid in maintenance of a structured, cyclical policy review process; coordinate annual policy review/approval workflows and publish updates (e.g., intranet, employee handbooks) following completion of governance steps.
• Aid in monitoring and interpreting federal, state, and local employment laws and emerging risks across multiple markets; assess operational impact and recommend policy/practice changes when warranted. Collaborate with HR leadership and Legal resources as needed/required.
• Oversee associated compliance materials (e.g., required employment posters) and ensure annual updates across applicable states and municipalities. Cross reference materials with policy and advise on needed adjustments.
• Aid in administration of the organization’s tuition reimbursement program.
• Aid in employee relations matters including workplace investigations, policy/issue resolution, progressive discipline, performance management, and employee separations.
• Support and coordinate responses to internal/external employment compliance audits and EEO-related matters.
• Conduct prompt, thorough investigations of employee concerns: gather and evaluate documentation, interview parties and witnesses, coordinate with stakeholders and Legal as needed, and recommend appropriate resolution.
• Develop thorough, accurate documentation of investigations from planning phase through resolution.
• Provide consultation to leaders and employees regarding interpretation and application of HR policies, procedures, and employment laws.
• Develop thorough and accurate procedures for job duties and cross training of same.

Qualifications

• Qualified candidates will possess 5+ years of progressive Human Resources experience with significant focus in policy development/maintenance, including demonstrated knowledge of federal, state, and local employment laws and regulations employee relations, investigations.
• Bachelor’s degree in human resources, Business, or a related field (or equivalent experience) required.
• Strong research and analytical skills with the ability to interpret regulations, evaluate risk, and translate requirements into practical policy guidance.
• Excellent verbal and written communication skills; ability to convey complex information to employees and leaders at all levels.
• Strong interpersonal and consultative skills with the ability to influence, collaborate, and exercise sound judgment while managing sensitive matters.
• Ability to display high level of tact, diplomacy and professionalism at all times.
• Ability to effectively operate in a dual reporting structure.
• Prominent organizational and project management skills; ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Demonstrated investigative skills, including interviewing, documentation, analysis, and clear written findings/recommendations.
• Experience across multi-state employment law environments preferred (e.g., Oklahoma, Arizona, Colorado, California).
• SHRM-CP/SHRM-SCP or PHR/SPHR certification preferred.