Human Resources Performance Management Manager

Key Responsibilities And Essential Job Functions

• Lead the administration and continuous enhancement of performance management programs, processes, and systems for lawyers and business professionals, ensuring alignment with the firm's strategic objectives.
• Partner with practice group leaders, department heads, human resources and professional development leaders to support performance assessment and talent development.
• Manage the annual and interim performance review processes for attorneys and business professionals, including timelines, communications, reporting, and system administration.
• Analyze performance, engagement, and talent data to identify trends, risks, and opportunities and provide recommendations to leadership.
• Create and maintain HR policies and procedures related to performance management, ensuring compliance with employment laws and industry best practices.
• Communicate performance management practices to drive adoption of new initiatives across the organization, ensuring clarity and consistency.
• Evaluate and implement enhancements to performance management technology and reporting capabilities to improve efficiency, user experience, and decision-making.
• Research and apply industry benchmarks and emerging trends to ensure the firm’s performance management approach remains competitive and innovative.
• Develop and deliver training and resources for lawyers, supervisors, and business professionals regarding performance expectations, coaching, feedback, and development planning.
• Special projects and duties as assigned.

Required Skills

• Ability to work collaboratively and effectively with individuals at all levels.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to produce quality work product under time constraints.
• Flexibility to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and manage multiple, detailed tasks.
• Ability to coach and mentor direct reports and others.
• Proficiency in HR software and performance management systems.
• Project management and organizational skills.

Required Qualifications & Education

• Bachelor’s degree in human resources, business administration, organizational development, or related field.
• 5+ years of progressively responsible experience in HR roles with a focus on performance management.
• Demonstrated experience designing, implementing, and administering performance management systems within a law firm or other professional services environment.
• Experience partnering with senior leaders on talent, performance, and organizational effectiveness initiatives.
• Prior supervisory or people management experience preferred, including experience leading and developing direct reports.

Preferred Qualifications & Education

• Advanced degree and/or HR certifications (e.g., SHRM).

Physical Requirements

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Benefits

• Comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners;
• Life and AD&D insurance;
• Short and long term disability insurance;
• Tax-advantaged accounts for health care expenses, including FSAs and HSAs;
• FSAs for dependent care;
• Health advocacy services;
• Behavioral health and counseling resources for all family members;
• 401(k);
• Profit sharing;
• Backup dependent care;
• Senior care planning support;
• Resources for individuals with development disabilities and their caregivers;
• Paid holidays and other paid time off, including paid leave for new parents.