Human Resources People Manager - Bilingual

Reports to: Regional HR DirectorExemption: Exempt Salary range: $70-80K/year Boka Restaurant Group is currently seeking a bilingual (Spanish) HR People Manager! This role will be fully on-site at the Chicago Athletic Association. General Description: As the Human Resources People Manager you will work closely with the BRG HR Team and the Director of Operations to support restaurant employees and oversee the employee life cycle at all restaurants in assigned locations. Schedule: 5 days a week with the expectation to be on property. Specific Tasks: As a Human Resources People Manager at Boka Restaurant Group, you will be responsible for: Human Resources Administration: Employee Onboarding and Offboarding · Oversee the salaried manager life cycle including, drafting offer letters, maintaining job descriptions, coordinating onboarding/offboarding, tracking vacation and time away, anniversary, performance management, etc. · Serve as the main touchpoint for the hourly employee onboarding experience at assigned locations and monitor adherence to HR procedures. · Schedule and complete all onboarding for hourly employees at assigned locations including: · Process all Personnel changes and Terminations at assigned locations following HR procedures. · Responsible for updating and maintaining employee documents and policies including handbooks, job descriptions, new hire paperwork, etc. based on new developments and guidelines. Payroll Processing · Process hourly and salary payrolls for assigned restaurant locations including but not limited to; verifying regular and overtime hours, reconciling tips, and commissions against POS reports, assisting restaurant teams in issues that may arise. · Process adjustments to payroll, such as retro pay and bonus payments. · Provide and audit active employee roster. · Escalate for approval and processes any off-cycle manual checks as needed. · Manage and execute payroll for offsite event teams if applicable. · Responsible for the coordination between payroll and Business Directors to ensure proper flow and maintenance of employee data. · Serve as point of contact for payroll related questions at assigned locations and responsible for escalating when necessary. Benefits · Assist with administration of employee benefits processes including but not limited to, sick pay, insurance deductions, and 401K deductions. · Educating employees about offered benefits, including determining eligibility and assistance in the enrollment process. · Serve as point of contact for enrollment and benefit questions from employees at assigned locations. Employee Relations: · Serve as a resource to employees and managers, handling questions and helping to resolve work-related matters, including leading investigations, providing associated documentation and escalating issues or questions as necessary. · Liase with Hotel HR team to create symbiotic work environment · Effectively guide and coach management teams on leadership, proper disciplinary action, and timely documentation. · Ensure all terminations are reviewed and approved by HR leadership prior to the completion of the termination. · Identify applicable leave options for employees including FMLA/ADA/VESSA accommodation or leave and track leaves at assigned locations.· Manage documentation and overall workflow process for employee issues and investigations. · Maintain proper separation of Boka staff from other resources on property · Maintain confidentiality with all employee information. · Leading each employee interaction with warmth, empathy, and sensitivity. Development + Training: · Schedule and lead standing meetings with operational leadership in assigned locations · Participate in status calls and regular meetings with the BRG HR Team. · Work closely with the HR team to coordinate and execute quarterly/annual and one-off training for hourly and salary employees. · Schedule and help execute Manager and Hourly employee orientation · Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures · Manage & implement cultural & community initiatives inside of assigned locations · Assist with recruitment process including generating employment Ads and monitoring resumes · Attend conferences/workshops/webinars regarding Human Resource Initiatives Communication & Cross Team Collaboration · Assist with implementation and change process associated with HR initiatives as needed. · Work directly with restaurant teams to identify areas of opportunity in internal HR processes, training in best practices, and analyze and implement new systems. · Conduct and analyze regular internal audits to ensure data integrity. · Maintain confidentiality with all employee information. · Perform regular audits to ensure data integrity. · Work with HR Leadership to ensure employment laws, regulations, policies, and procedures are maintained at your assigned location. Managerial Expectations: Hospitable: We are known for exceptional customer service in all of our pursuits, and it is your job to uphold these high standards, and to find ways to go above and beyond the client's expectations. Positive, Personable, and Professional. As we all work closely together, we always want to bring positive energy to the group. It is important to clearly, politely, directly and effectively communicate with your staff, fellow managers, corporate management, and guests. Flexible. This is of utmost importance, as the restaurant industry can be very unpredictable. Be willing to do what is asked of you if it benefits the Group as a whole, even if it isn’t exactly outlined in this job description or your expected schedule. Accountable and Responsible. We hold each other accountable to follow through on all commitments with a sense of urgency and consistency. It is important to be accountable for your actions and to hold others accountable for theirs. As a manager, you lead by example, and being punctual, responsible, and consistent with your work ethic and personality will ensure success for you and your team. Solution Orientated. We work in an extremely fast-paced environment and many aspects of our careers require quick thinking and the ability to manage many things at once. Should any problems arise in any facet of your work, you should be able to identify the problem and offer thoughtful, achievable, and appropriate solutions. Having the ability to prioritize the many tasks you are responsible for and complete them in order of importance and with keen attention to detail on all aspects is key. Ambitious and Self Aware. There may not be supervision or direction available at all times, so we expect you to maintain high standards for yourself without needing to be told. We look for employees who know their self-worth and are excited about their career day in and day out. It is important to continually push yourself forward by constantly learning, seeking to improve, and never resting on your laurels. It is also important that you are able to receive feedback—both positive and constructive criticism—in order to succeed, grow, and develop within your role and continue to move forward within the company. An Ambassador of BRG. Perhaps most importantly, we expect all staff of Boka Restaurant Group, regardless of position, to be professional, courteous, and respectful of all other restaurants in the industry. As a Boka Restaurant Group employee, be mindful of your actions in public and know that you are representing our brand whether you’re on the clock or not. Boka Restaurant Group is an equal opportunity employer.