Human Resources Operations Supervisor

The HR Operations Supervisor serves as a trusted, strategic HR partner within a complex, multishift manufacturing environment. This role delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development.

About the role

• Delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development.
• Serves as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees.
• Conducts independent, thorough ER investigations and recommends solutions that reduce risk and reinforce fairness and respect.
• Fosters open communication, psychological safety, and trust as a culture champion.
• Provides guidance on employment law, policy interpretation, and compliance risk management.
• Led compliance activities such as audit preparation, recordkeeping reviews, and regulatory reporting.
• Ensures HR practices align with legal standards and Saint-Gobain Values, empowering leaders to make informed decisions.
• Participates in Gemba walks at manufacturing sites to observe operations, engage with employees, and gather insights on workplace culture and employee needs.
• Collaborates with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development.

Responsibilities

• Delivers advanced HR support across employee relations, compliance, workforce planning, performance management, and organizational development.
• Serves as a primary advisor for complex employee relations issues, providing guidance, coaching, and conflict resolution support to leaders and employees.
• Conducts independent, thorough ER investigations and recommends solutions that reduce risk and reinforce fairness and respect.
• Fosters open communication, psychological safety, and trust as a culture champion.
• Provides guidance on employment law, policy interpretation, and compliance risk management.
• Led compliance activities such as audit preparation, recordkeeping reviews, and regulatory reporting.
• Ensures HR practices align with legal standards and Saint-Gobain Values, empowering leaders to make informed decisions.
• Participates in Gemba walks at manufacturing sites to observe operations, engage with employees, and gather insights on workplace culture and employee needs.
• Collaborates with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development.

Requirements

• 4+ years of experience as a Human Resources Generalist.
• Deep knowledge of employment law, HR strategy, and frontline leadership support.
• Strong communication, coaching, facilitation, and relationship-building skills.
• Demonstrated ability to influence leaders, manage complex employee relations situations, and lead HR initiatives.
• Proficiency with HRIS systems and Microsoft Office.

Preferred Qualifications

• 3+ years of experience in a manufacturing or industrial environment.
• 3+ years of supervisory experience.
• 3+ years of experience in a union environment.
• Experience with UKG/Kronos.
• SHRM-SCP or SPHR certification.

Benefits

• Comprehensive Total Rewards package including health and wellbeing benefits, retirement plans, and additional perks.
• Annual bonus based on company and individual performance measures.
• Flexible paid time off and parental leave.
• Life and disability insurance.
• Discounts and wellness programs.