Human Resources Operations Specialist - Hybrid (Atlanta, GA)

About the role

OneDigital is seeking an HR Operations Specialist to support comprehensive day-to-day operations across the People and Culture organization. This role serves as a critical connection between Talent Acquisition, Talent Management, Benefits, DEIB, Learning and Development, Internal Communications, Compensation, HRIS, and general HR administration. The specialist ensures the efficient execution of employee lifecycle activities, enhances organizational effectiveness, and actively collaborates with departments on various projects to maintain departmental efficiency.

Responsibilities

• Respond to HR email inbox, calls, Workday Help cases, and direct inquiries promptly; resolve employee concerns or escalate as necessary.
• Facilitate onboarding processes, including:
  • Creating job profiles and positions in Workday.
  • Managing background checks and job assessments.
  • Extending formal offer letters.
  • Overseeing new hire onboarding in Workday.
• Conduct new hire orientations, culture presentations, and maintain onboarding documentation.
• Conduct stay and exit interviews, as well as new hire satisfaction interviews, to ensure a positive onboarding and employment experience.
• Manage employee offboarding processes, including voluntary resignations, terminations, and related documentation.
• Prepare and update employment records, ensuring accurate documentation and compliance.
• Respond to state Department of Labor (DOL) correspondence and unemployment claim inquiries; set up state accounts as required.
• Prepare required federal and state employment reports (IRS, DOL, insurance commissioners, etc.).
• Administer Workday system data entry and tracking.
• Support performance management and talent review activities.
• Facilitate internal promotions and appointment-letter processes.
• Participate in additional training activities such as Learning & Development (L&D) sessions, Learning Management Systems (LMS), and Artificial Intelligence (AI) tools to enhance departmental efficiency and employee experience.
• Collaborate to create and execute communication and change management plans.
• Actively collaborate and partner with various teams within the People and Culture organization, including:
  • Talent Acquisition to streamline onboarding processes.
  • Benefits team to ensure smooth enrollment and administration of employee benefits.
  • DEIB team to integrate diversity, equity, inclusion, and belonging practices into HR processes.
  • Learning and Development to align training initiatives with HR and talent management objectives.
  • Internal Communications to effectively disseminate HR-related information throughout the organization.
  • Compensation to ensure consistency and accuracy in compensation-related data and practices.
  • HRIS to optimize Workday and other HR system functionalities for improved efficiency and data integrity.

Requirements

• Proven knowledge of HR principles and best practices.
• Strong communication skills (written and verbal) and interpersonal skills.
• Demonstrated ability to manage multiple tasks effectively in a fast-paced environment.
• Exceptional attention to detail and organizational capabilities.
• Strong analytical, problem-solving, and adaptability skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proactive mindset and comfortable initiating continuous improvements.
• Advanced computer proficiency, particularly in Microsoft Office Suite and Workday.

Qualifications

• Bachelor’s degree in Human Resources or related field preferred.
• Minimum 3 years’ experience in an HR Coordinator, Specialist, or related HR role required.
• Human Resource certification preferred but not required.
• Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Pay

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.

Benefits

• Health, wellbeing, retirement, and other financial benefits.
• Paid time off and overtime pay for non-exempt employees.
• Robust learning and development programs.
• Reimbursement of job-related expenses per the company policy.
• Employee perks and discounts.