Human Resources Operations Manager

About the role

The New York State Unified Court System is seeking four (4) Management Analysts (HR Operations) in the Office of Court Administration - Division of Human Resources in Albany NY. These positions are assigned to the HR Operations Unit within the Division of Human Resources and assist in statewide processing and compliance related to certification lists, nominations, and Court Officer hiring and onboarding. The positions support high-volume personnel transactions and contribute to operational consistency, accuracy, and workflow coordination across the unit.

Responsibilities

• Assisting with workflow coordination for the Certs Team, Nominations Team, and Court Officer Processing Team.
• Supporting daily processing of certification and nomination transactions to ensure compliance with civil service rules, appointment policies, and PeopleSoft requirements.
• Assisting with Court Officer onboarding activities, including appointments, transfers, auto promotions, and communication with district HR offices.
• Maintaining standardized procedures and helping identify outdated or inconsistent practices that require modification.
• Providing technical support to staff and court administrators on routine personnel transaction matters and applicable policy requirements.
• Assisting with the training and onboarding of analysts and supporting staff development activities.
• Monitoring assigned work queues, preparing routine reports, identifying processing issues, and recommending operational improvements.
• Supporting increased hiring cycles and expanded academy schedules by helping manage workflow volume and ensuring timely transaction processing.
• Performing related clerical and analytical tasks, including data verification, documentation review, and system entry.
• Performing other duties as assigned.

Qualifications

• One year in the Principal Court Analyst title; or
• Master's degree in Public or Business Administration, or a similar field from an accredited college or university and three (3) years of relevant experience; or
• An equivalent combination of education and experience.

Pay

$94,386