Human Resources Operations Manager

About the role

The HR Operations Manager for our Buchanan, NY manufacturing site is a strategic and operational HR leader, partnering with plant leadership to build organizational capability, strengthen culture, and drive results. This role leads labor and employee relations, ensures compliance, drives safety and risk reduction, oversees workforce planning, develops leaders, and promotes high standards of performance and accountability. Grounded in Saint-Gobain’s core Values and our TEC culture—Trust, Empowerment, and Collaboration—the HR Manager fosters a workplace where employees feel respected, engaged, supported, and connected to our shared purpose of making the world a better home.

Business Acumen

• Partner with plant leadership to understand production flow, KPIs, cost drivers, and workforce requirements
• Integrate HR strategy with operational priorities to improve safety, productivity, quality, and engagement
• Provide insights and recommendations that empower leaders and support strong business decision making

Labor & Employee Relations

• Serve as the primary advisor for complex labor and employee relations matters, modeling fairness and integrity
• Build relationships through consistent visibility, clear communication, and reliable follow-up
• Equip leaders with tools that empower them to resolve issues early and reinforce an inclusive, respectful workplace
• Support union environment by promoting transparent, collaborative relationships

Compliance

• Ensure full compliance with federal, state, and local employment laws, as well as company policies
• Oversee investigations, corrective action processes, and compliance-driven documentation
• Guide leaders in making compliant, consistent decisions grounded in Saint-Gobain Values and TEC expectations

Safety & Risk Management

• Partner closely with EHS to reinforce a strong safety culture and reduce workplace risks
• Support incident reviews, safety communications, and proactive risk reduction strategies
• Ensure HR processes—including onboarding, training, and policy enforcement—reinforce safe behaviors and regulatory adherence

Talent Acquisition

• Lead workforce planning aligned to site strategy, anticipating staffing needs and skill gaps
• Oversee recruiting efforts for hourly and salaried positions, ensuring a positive and equitable candidate experience
• Strengthen onboarding effectiveness so new hires feel welcomed, empowered, and connected to our culture from day one
• Develop retention strategies that support stable, engaged shifts, and reduce turnover

Leadership

• Actively participate in Gemba walks to observe operations, engage with employees, and gather insights on workplace culture and employee needs, contributing to continuous improvement initiatives and fostering a collaborative environment
• Collaborate with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development
• Coach supervisors and managers on leadership effectiveness, conflict resolution, communication, and employee development
• Strengthen leadership capability by embedding TEC expectations into daily interactions and decision making
• Facilitate leadership training that drives empowerment, accountability, and high-performance behavior
• Influence decisions through data, relationship building, and strong business partnerships

Requirements

• Bachelor's degree in HR or related area is preferred
• 5+ years progressive HR experience
• 5+ years supervisory experience
• 5+ years manufacturing and union environment strongly preferred
• Strong knowledge of employment law, employee relations, and organizational development
• Proven experience coaching leaders, driving workforce strategies, and influencing organizational culture
• Excellent communication, interpersonal, relationship building, and problem-solving skills
• Strong analytical capability with a data-driven approach to decisions
• Ability to operate effectively in a fast-paced, multi-shift manufacturing environment

Benefits

• Health and Well-being: Medical, Prescription Drug, Vision, and Dental Insurance; Healthcare Savings Account and Flexible Spending Account options; LiveWell Wellness Program; Employee Assistance Program (EAP); Paid Time Off and Paid Parental Leave
• Retirement and Protection: 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan; Company-provided Life Insurance, AD&D, Short-Term Disability; Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
• Additional Benefits: Commuter Benefits; Group Legal; Identity Theft Protection; Auto and Home Insurance; Pet Insurance and Discounts; Back-up Child and Elder Care; PerkSpot Employee Discount Program; Volunteer Day