Human Resources Operations Manager

About the role

Mission Wealth is a top-tier wealth management firm recognized for excellence in both client service and workplace culture. As a Human Resources Operations Manager, you will play a pivotal role in ensuring the smooth operation of the HR department and driving the firm's strategic initiatives.

Responsibilities

• Lead the day-to-day operational strategy for the Human Resources department.
• Design, implement, and continuously improve Human Resources processes and workflows.
• Develop and maintain standard operating procedures and department documentation, and support compliance within federal, state, and local regulations.
• Manage annual Human Resources initiatives, compliance calendars, and operational projects, including our Employee Handbook.
• Identify opportunities to improve efficiency through automation, AI, and technology.
• Partner with the Chief Human Resources Officer on strategic department initiatives.
• Partner with the Talent Acquisition Manager to administer, evaluate, and continuously enhance the firm's onboarding program.
• Develop HR metrics, analytics, dashboards, and reporting to support executive decision-making.
• Research Human Resources best practices and recommend innovative solutions.
• Serve as an administrator and subject matter expert for the firm's HRIS platform.
• Optimize workflows, automation, and employee self-service capabilities.
• Partner with Payroll, Finance, IT, and other departments on system improvements.
• Design, develop, and facilitate manager and leadership development programs.
• Build and maintain new manager onboarding and training programs.
• Cook compliance training and annual learning initiatives.
• Support performance review processes through manager education and communications.
• Develop resources that strengthen leadership capability throughout the organization.
• Aid in succession planning and organizational development initiatives.
• Plan and execute the firm's annual employee retreat and other company-wide events.
• Develop employee engagement and recognition programs.
• Coordinate wellness initiatives and employee appreciation activities.
• Support internal Human Resources communications.
• Enhance the employee experience throughout the employee lifecycle.
• Partner with cross-functional teams to strengthen Mission Wealth's culture.
• Partner with the Payroll & Benefits Specialist to improve benefits administration, vendor relationships, and employee communications.
• Assist with annual Open Enrollment planning and implementation.
• Support leave administration process improvements.
• Participate in compensation, benefits, and total rewards projects.
• Provide operational support for strategic Human Resources initiatives.

Requirements

• 7+ years of progressive Human Resources experience with increasing operational responsibility.
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Communications, or a related field.
• Demonstrated experience improving Human Resources operations and processes.
• Experience administering or implementing an HRIS platform.
• Experience developing and delivering leadership or manager training.
• Excellent project management and organizational skills.
• Outstanding customer service and relationship-building abilities.
• Strong communication and presentation skills.
• Ability to prioritize multiple projects while maintaining exceptional attention to detail.
• Demonstrated ability to build relationships across all levels of an organization.
• Experience supporting a multi-state workforce preferred.

Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Financial services or professional services experience.
• Experience implementing AI or workflow automation solutions.
• Experience with Rippling or comparable HRIS platforms.
• Experience with organizational development or learning management systems.
• Experience with event planning.

Skills

• Problem-solving nature and attention to detail.
• Commitment to making a positive impact in other people’s lives.
• Drive for personal and professional growth.

Benefits

• Competitive salary: $90,000 base; $30,000 annual bonus paid in quarterly increments.
• Defined pathways to equity partner in the firm.
• Medical/dental/vision benefits.
• 401(k)/Profit Sharing.
• Volunteer Time Off (VTO).
• Family Medical Leave (FMLA).
• Sabbaticals.
• Wellness benefits.
• Ongoing educational reimbursements.

Pay

• $90,000 base
• $30,000 annual bonus paid in quarterly increments

Schedule

• This is an in-office position.