Human Resources Operating Model & Governance Lead Analyst
About the Role
We are seeking a tools and automation-focused, analytically strong, and highly organized professional to support the evolution of how Human Resources operates across the enterprise. This role will help bring together business priorities, Human Resources plans, and functional strategies into a clear operating model, ensuring that work is tracked, measured, and communicated effectively.
The Human Resources Operating Model & Governance Lead Analyst is responsible for enabling the enterprise Human Resources operating model to function effectively by providing portfolio visibility, governance discipline, reporting support, artifact management, and operating cadence needed to support a high-impact governance function. This role acts as the operational backbone of the Human Resources Operating Model & Governance team and ensures the integrated model runs with consistency, visibility, and follow-through.
Maintains strong working relationships with Human Resources Business Partners, Centers of Excellence, Workforce Economics, Finance, and transformation partners.
Responsibilities
- Leads continuous improvement of the Human Resources operating model by evaluating and enhancing governance processes, meeting cadences, tools, templates, reporting, scorecards, and ways of working to improve effectiveness, efficiency, transparency, and business impact.
- Maintains a clear and integrated view of Human Resources initiatives and priorities across the enterprise.
- Coordinates and supports Human Resources governance forums, including agenda management, preparation of materials, decision tracking, action follow-up, and continuous improvement of governance effectiveness.
- Continuously improves reporting outputs and performance measures that provide visibility into progress, outcomes, risks, value realization, and operating model effectiveness.
- Tracks priorities, decisions, commitments, actions, and outcomes across Human Resources initiatives to improve accountability and execution.
- Synthesizes Human Resources Business Partner, Center of Excellence, Workforce Economics, and stakeholder inputs to support prioritization, planning, governance discussions, and decision-making.
- Designs, standardizes, simplifies, and continuously improves templates, tools, workflows, governance artifacts, and operating model outputs used across Human Resources.
- Identifies opportunities to simplify, automate, streamline, and improve Human Resources operating processes and governance mechanisms.
- Evaluates the effectiveness of governance forums, operating cadences, metrics, and decision-making processes, recommending improvements that increase organizational effectiveness and speed to decision.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Requirements
- Bachelor’s degree required.
- Minimum 7-10 years’ relevant experience.
- 6 or more years of experience in analytics, governance support, enterprise reporting, portfolio operations, business operations, Project Management Office support, or a closely related field.
- Direct experience building and maintaining integrated reporting, scorecards, portfolio views, or decision-support outputs used by leaders.
- Direct experience supporting enterprise governance or prioritization rhythms, including tracking decisions, actions, and recurring outputs.
- Candidates may come from Human Resources, Project Management Office, operations, analytics, finance, or similar settings but must bring direct experience producing integrated, decision-useful governance and reporting outputs.
Skills
- Strong analytical and organizational skills.
- Experience building dashboards or working with visualization tools such as Tableau.
- Strong Power App, Excel, and PowerPoint capability.
- Ability to synthesize information and communicate clearly.
- Working knowledge of low-code or no-code tools to support workflow and reporting automation.
- Interest in learning and applying new tools, including AI-enabled solutions and workflow automation.
- Analytical Work; Collaboration; Communication.
Benefits
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. That’s why we provide an array of options, expert guidance, and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially, and emotionally through the big milestones and in your everyday life.
Qualifications
- Bachelor's Degree (preferred, but Comcast may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience).
- 7-10 years of relevant work experience.
Schedule
Must be able to work nights and weekends, variable schedule(s) as necessary.