Human Resources Officer

About the role

A Human Resources Officer assists in the day-to-day running of the Human Resources Department, team member welfare, and engagement while delivering a positive first impression to all internal team members.

Responsibilities

• Welcome all persons entering the Human Resources Office or via the telephone at all times.
• Ensure smooth and efficient operations of the Human Resources Department.
• Provide updated information to all department heads and team members as needed.
• Process all necessary paperwork in an accurate and timely manner to meet specific deadlines and maintain a professional image.
• Prepare the monthly birthday calendar and cards on a daily basis for team members, and deliver the assigned gift and cake on time.
• Organize and actively participate in all human resource social activities.
• Prepare feedback on all activities and share concerns with superiors.
• Organize and run team members’ committee meetings monthly and when required throughout the month.
• Update team members' notice boards regularly.
• Aid in the Team Member of the Month process (nomination, voting, and awarding).
• Prepare letters and documentation from Human Resources as requested by team members.
• Maintain and update all human resource records, such as personnel files, KBIs, exit interviews, leave, new team member information, etc.
• Aid in travel arrangements for new team members, including ticketing, transfer arrangements, and welcoming them to the resort when required.
• Prepare new team member’s welcome letters and announcements regarding their first day of joining.

Qualifications

• Bachelor's degree in Human Resources, Learning & Development, or a related field.
• Proven experience as an HR officer, administrator, or other HR position.
• Experience with the hiring and onboarding process would be advantageous.
• Excellent English communication, both written and verbal.
• Strong interpersonal and problem-solving abilities and the ability to lead by example.
• Excellent communication skills and a high standard of grooming and presentation.