Human Resources & Office Coordinator

Home Instead - North Denver, Colorado At Home Instead, we are building something special — a team obsessed with delivering exceptional care to aging adults and creating meaningful careers for our Care Pros. We are growing quickly and looking for a Human Resources & Office Coordinator who thrives in a fast-paced environment, loves people, and brings structure and accountability to the day-to-day. This role is the heartbeat of our office — supporting our caregivers, driving performance, and keeping operations running smoothly. What You’ll Do Caregiver (Care Pro) Performance Management Lead caregiver coaching, performance conversations, and documentationManage call-offs, attendance tracking, and accountability follow-upPartner with scheduling and client care teams to resolve performance issues quicklySupport onboarding experience and ensure caregivers are set up for success from day oneIdentify trends in caregiver performance and proactively address gapsReinforce Home Instead’s core values and service standards daily Human Resources Support Maintain employee records and ensure compliance with Colorado labor lawsSupport leave administration (FAMLI, sick time, etc.)Assist with investigations, write-ups, and corrective action plansHelp drive employee engagement and retention initiativesPartner with leadership on staffing needs and workforce planning Office Coordination & Operations Own front office operations — phones, visitors, and overall office experienceKeep the office organized, stocked, and running efficientlySupport leadership with administrative tasks and reportingCoordinate meetings, trainings, and team eventsAssist with basic payroll support and time card accuracy Who You Are Highly organized and detail-oriented — you don’t let things fall through the cracksConfident communicator — able to have both supportive and tough conversationsNaturally proactive — you solve problems before they become issuesPeople-first but performance-driven — you care deeply and hold a high barComfortable in a fast-paced, growing environment where priorities shiftTech-savvy and able to learn systems quickly (WellSky, ApplicantStack, etc.) What Success Looks Like Caregiver attendance and reliability improvesPerformance issues are addressed quickly and consistentlyOffice runs smoothly and professionally every dayCaregivers feel supported, coached, and held accountableLeadership team can rely on you to keep things moving Why Join Home Instead? Be part of a mission-driven company changing how aging is experiencedJoin a high-growth organization with strong leadership and clear visionWork alongside a team that lives our core values:Honesty & IntegrityRelentlessly HelpfulClient & Care Pro ObsessionInsist on the Highest StandardsResponsible & Accountable Details Location: North Denver, COSchedule: Full-time, in-officeCompensation: $25 to $27.50 per hourBenefits: 401(k) with match, paid time off, professional development