Human Resources Manager - Philadelphia

Responsibilities

• Supervises and oversees the professional development and day-to-day activities of the team to ensure their function is consistently customer focused, fair, timely, accurate and efficient.
• Aids the senior HR leadership with the HR budget.
• Works with the team to screen and provide input on final candidates for open positions.
• Works with the HR Training/Development team to assess training needs for the Company and specific departments.
• Assists in training as subject matter experts in harassment training, handbook, and CBA’s.
• Provides assistance to directors, managers, supervisors and employees with all issues relating to employment, payroll, benefits, and company policies.
• Processes all unemployment insurance claims from start to finish including appeals.
• Updates and maintains employee records.
• Conducts Employee Focus Groups twice per year for departments.
• Reviews and tracks performance evaluations.
• Conducts training sessions on coaching, counseling, and policies.
• Mediates employee and management disputes.
• Supports departments with Team Member Opinion Survey results and action plans.
• Investigates harassment and EEOC claims.
• Assists Team Members with Employee Assistance Programs, including grief counseling.
• Conducts exit interviews and reports on trends and findings to management on a monthly basis.
• Prepares HR reports and metrics and reports key findings to departments on a monthly basis.
• Partners with Managers of Employment, Benefits and Training within Human Resources.
• Develops detailed analysis and reporting on all people data as needed/required.
• Manages pre- and post-employment records.
• Directs applicants through all relevant pre-employment systems/processes.
• Prepares reports using personnel data in order to meet organizational needs.
• Maintain employee records in compliance with federal and state regulations.
• Assists in daily HR activities as needed.
• Supports the department leadership as required.
• Ensures compliance with all federal and state gaming regulations.
• Provides vital statistics and analysis to support the creation and implementation of company strategies and plans to align with the company core purpose and values.
• Managing and maintaining a highly skilled team to recruit and assist with talent development.
• Supervise the team with the timely closing of open employment requisitions and follow up with onboarding program.
• Improve recruitment and departmental performance - decrease turnover and increase retention.
• Perform analysis of hiring needs and develop key metrics focused on recruitment effectiveness.
• Explore the market trends and identify the best practices to implement.
• Utilize recruitment marketing strategies to develop the Live! brand as a top employer of choice.
• Affirmatively seeks to fill all open positions with qualified individuals who reflect the diversity of the community.

Qualifications

• Bachelor’s degree or related experience is preferred.
• 5 to 7 years of experience working in human resources or related field.
• PHR or SPHR preferred.
• Minimum of Five (5) years of experience as a Human Resource management professional including experience in Recruitment/Talent Acquisition.
• Preferably in the hospitality services, retail or high-volume industry.
• Thorough knowledge of the approved Responsible Gaming Program.
• The ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.