Human Resources Manager | Full-Time | Bismarck Event Center

About the role

Oak View Group is seeking a Human Resources Manager to lead and oversee key HR functions at the Bismarck Event Center. This role will be instrumental in fostering a positive workplace culture, ensuring compliance with labor laws, and supporting organizational growth.

Responsibilities

• Lead high-volume, event-driven recruitment, onboarding, and orientation for part-time, seasonal, and event-day personnel.
• Manage on-site employee relations and disciplinary actions and ensure strict compliance with local/federal labor laws, health protocols, and safety regulations.
• Maintain a visible presence during event days to resolve staff issues immediately, boosting morale and engagement.
• Implement and monitor company and provincial safety training programs, ensuring all staff understand venue emergency procedures and service standards.
• Oversee employee performance appraisals and provide counsel to supervisors to maximize productivity.
• Conduct comprehensive event-day onboarding for new hires, emphasizing emergency protocols, customer service standards, and venue policy.
• Coach and deliver leadership training modules for supervisors and frontline leads, focusing on conflict resolution, performance management, and HR policy compliance.
• Counsel, guide, and educate managers for optimal performance and resolution of complex employee relations and performance management/discipline matters.
• Respond to and resolve employee complaints regarding policy violations, such as allegations of discrimination, harassment, and other work-related issues originating from the employee hotline and other sources.
• Oversee the onboarding and orientation process to ensure a seamless transition for new employees and alignment with company culture and values.
• Support department management with tools for scheduling for 100+ employees, coordinate staffing for events, and conduct adjustments as needed.
• Manage payroll processing.
• Support Department Managers with uniform distribution and compliance.
• Generate reports based on workforce data to support Management decisions and initiatives.
• Monitor HR KPIs, such as turnover rates and employee satisfaction.

Qualifications

• Established working knowledge of all aspects of human resources, including but not limited to compensation, benefits, employee relations and labor relations, talent acquisition, leadership development, talent management, training and organizational development, change management, and organizational dynamics.
• Proficiency in compliance, specifically North Dakota labor laws, and other regulations relevant to the business environment.
• Familiarity with payroll compliance.
• Ability to effectively network and navigate through organizational relationships and work in a matrixed environment.
• Experience in public speaking and delivering presentations to different audiences.
• Discretion and judgment in handling confidential and sensitive employee, compensation, legal, and organizational information.
• 3-5+ years of experience as HR generalist or related experience.
• Proficiency in ADP and Microsoft Office Suite.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Benefits

This position offers an annual salary of $65,000-$75,000, health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off (vacation days, sick days, and 11 holidays).

Pay

$65,000 - $75,000 annually

Schedule

Full-time position