Human Resources Manager, Comcast Business Field Operations

About the Role

This role partners with Comcast Business Operations organizations and HR teams to drive strategic HR initiatives, coordinating recruitment, compliance, benefits, and compensation. The position involves team management, providing subject matter expertise, developing efficient processes, and participating in budget formulation.

Responsibilities

• Counsel managers and supervisors on HR policy interpretation and administration to ensure consistent application.
• Administer HR policies and procedures across the organization to support all employee levels.
• Oversee employee relations, manage issues, and maintain a positive organizational climate.
• Assist with employee counseling, disciplinary actions, and grievance resolution to uphold fair practices.
• Recommend innovative HR approaches, policies, and procedures to enhance service efficiency.
• Ensure compliance with all relevant state, local, and federal employment laws and guidelines.
• Partner with business leaders to align HR strategies with overarching business initiatives.
• Administer compensation programs, conduct job analysis and evaluations, and support performance management processes.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance; ability to work nights, weekends, and variable schedules as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand and apply Comcast’s Operating Principles as guidelines for how you do your job.
• Own the customer experience by thinking and acting in ways that put customers first and provide seamless digital options.
• Know your stuff by being enthusiastic learners and advocates of Comcast’s technology, products, and services.
• Win as a team by working together and being open to new ideas.
• Be an active part of the Net Promoter System to bring more employee and customer feedback into the company.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, customers, investors, and communities.

Requirements

• Bachelor’s Degree (preferred) or a combination of relevant coursework and professional experience.
• 5-7 years of relevant work experience.

Skills

• Coaching
• Leadership Development
• Business Influence

Benefits

Comcast provides best-in-class benefits to eligible employees, designed to support physical, financial, and emotional well-being. Benefits include:

• Competitive base pay, with most sales positions eligible for commission and most non-sales positions eligible for bonuses.
• A range of personalized benefits options, expert guidance, and tools to meet individual needs.