Manager, Human Resources Operations
About the role
Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 25 high-performing, middle and high schools that educate nearly 13,000 scholars who make up the heart of Los Angeles’ Latinx, Black, and recent immigrant communities. Alliance schools have been recognized as among the best in the nation by U.S. News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening our first school in 2004, 95% of Alliance scholars have graduated from high school. We strive to uplift our scholars and their communities by fostering unparalleled educational opportunities that encourage scholarly thought, resilient learning, powerful communication, mind-body wellness, and community advocacy.
Essential Responsibilities
Review and refine the onboarding and exiting processes to ensure all staff members in the portfolio of schools or Home Office teams experience excellent HR customer service at the start and conclusion of their employment.
Lead and facilitate the interactive accommodation process for staff within their assigned portfolio, evaluate medical documentation, partner with school leadership and HR leadership to identify reasonable workplace accommodations under ADA/FEHA, track implementation, and ensure compliance and consistent support across sites.
Care for and coordinate with the Associate of Leaves on leave requests (FMLA, CFRA, personal, etc.) and workers’ compensation claims, including ensuring the timely reporting of all employee injuries within the portfolio of schools or Home Office teams.
Provide expertise and oversight on key HR-related issues including required trainings, special assignments or duties, vacancy projections, maintaining credentials of certified staff, etc. within the portfolio of schools or Home Office teams.
Develop operational plans, with clear and measurable goals that align with Alliance’s larger HR and talent strategy, initiatives, and organizational priorities. Ensure integrity and timely processing of all HR transactions, tickets, and adherence with record retention laws and industry standards within a portfolio of schools or Home Office teams.
Document administrative procedures and policies; evaluate and revise internal processes to reduce costs and increase efficiency as necessary. Provide required information for all audits and produce compliance reports for a portfolio of schools or Home Office teams. Review suitable application of policies and procedures to all staff, regardless of position or status within a portfolio of schools or Home Office teams.
Leads and manages the project plan for one of the designated core projects: Oversight Compliance: HR compliance and oversight; drive annual staff safety/compliance training rollouts, oversee progress tracking and suspension/termination protocols, and audit ESSA grids, rosters, and vendor records for compliance submissions. Summer School Operations: End-to-end project plan for the HR summer school process; direct setup timelines, manage Workday position creation and EIB uploads, coordinate credentialing alignment, issue summer memos, and ensure accurate timekeeping and pay processing. Beginning of the Year (BOY) Hires: July/August new hires, New Staff Orientation (NSO); Annual New Staff Orientation; direct cross-functional steering committee logistics, coordinate cohort scheduling, deliver HR/benefits presentations, manage NSO workflows, and oversee post-orientation feedback and stepback reviews and August - One Alliance Day (OAD) hires.
Model and facilitate “best in class” customer service standards aimed at delivering high-quality HR support to all school and Home Office staff within portfolio. Monitor the resolution of complex staff concerns related to their employment, wages, policies, and health and wellness plans within a portfolio of schools or Home Office teams. Work collaboratively with other departments, such as Payroll, School Operations, School Staffing, and Performance Management, to ensure operations are effective and efficient. Perform additional related duties as assigned.
Minimum Qualifications
- Bachelor's Degree or higher from an accredited college or university
- 3+ years of professional work experience in human resources, accommodations, employee or labor relations, or a related field
Benefits
In alignment with our commitment to equity for our scholars, Alliance is dedicated to promoting equity and transparency within our team, offering competitive salaries commensurate with experience, as well as generous retirement and health benefits. This position is Exempt. We strive to be the best employer possible by offering excellent benefits for our employees and their families. Please click HERE for more information about our health benefits, retirement options, as well as our paid holidays and leave.
Work Location
This position is a hybrid role which will include a combination of working from home, our network office, and travel to school sites. The successful candidate will be given a $400 work-from-home set-up allowance and receive a monthly stipend of $100.
Compensation
$72,000.00 - $120,000.00
Application Process
Interested candidates should submit an application. If you advance to the next step, you will be contacted for a phone screen and/or interview. Only candidates who advance will be contacted. If you would like to view the progress of your application, you can log in to your Candidate Home Account by signing in at the top right of our jobs page. Unfortunately, we are not able to sponsor or support applicants on visas at this time or in the foreseeable future.