Human Resources Manager
About the role
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. Overview Viceroy Hotels & Residences is returning to New York City with the opening of Viceroy Park Avenue in December 2026! Located in the heart of Manhattan's NoMad neighborhood, this highly anticipated luxury hotel represents an exciting new chapter for the globally recognized, design-forward hospitality brand. We are seeking motivated, hospitality-driven professionals who are passionate about delivering exceptional guest experiences. This is a unique opportunity to be part of a pre-opening team, helping establish the property's culture, service standards, and operational excellence from day one. The Human Resources Manager oversees day-to-day HR operations and serves as a trusted partner to hotel leadership and colleagues. This role supports the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training, engagement, benefits, and compliance. The HR Manager helps foster a positive, inclusive, and service-focused workplace culture while ensuring HR policies and practices align with company standards and employment laws. The ideal candidate is approachable, collaborative, highly organized, and able to effectively support both colleagues and leaders in a fast-paced hospitality environment.
Responsibilities
- Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.