Human Resources Manager

About the Role

Under the direction of the Director of Human Resources, the Human Resources Manager works with all human resources staff to carry out the daily activities of the Human Resources department, including recruitment, benefits and compensation, employee relations, leave management, reward and recognition, health and safety, and training and development. This role has direct responsibility for a segment of the employee population for all HR-related needs and ownership of 1-2 functional areas within the HR group—Employee Relations, Engagement/Culture, Recruitment, or Training/Orientations. The HR Manager focuses on delivering HR services that meet or exceed employee needs and enable business success while maintaining compliance with all applicable laws, regulations, and operating procedures.

Responsibilities

• Identify, recruit, and recommend hiring for all non-exempt candidates; assist the Human Resources Director in the hiring process for exempt positions.
• Screen, interview, and test applicants; coordinate background checks/references and process applicable paperwork for all candidates.
• Oversee the maintenance of accurate and up-to-date personnel files in accordance with Sonesta policy and applicable local and state laws.
• Ensure company hiring standards, laws, and regulations are followed in the application, hiring, and selection process.
• Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.
• Document outreach efforts and recruit to attract a diverse candidate pool to ensure implementation and monitoring of Affirmative Action goals.
• Plan, direct, and coordinate HRIS (WORKDAY) activities to maximize human resources functions and maintain data integrity.
• Ensure employee files contain required employment paperwork, performance management documentation, and are properly secured.
• Ensure compliance with procedures for accessing, reviewing, and auditing employee files, including separate maintenance of medical records.
• Communicate property rules and regulations via the employee handbook and code of conduct.
• Ensure all safety and security policies are communicated regularly through orientation, meetings, and bulletin boards.
• Represent Human Resources at the property Safety Committee; identify ways to create safety awareness and reduce accidents.
• Assist in managing associate leave claims (FMLA, Personal, Worker’s Compensation) to ensure appropriate employee care and cost management.
• Provide required documentation for unemployment claims and participate in hearings as needed.
• Support payroll staff in the timely and accurate processing of bi-weekly payroll for all hotel employees.
• Support and administer effective employee relations programs; research and investigate workplace issues to identify potential liabilities and facilitate resolution.
• Assist in planning employee events, updating bulletin boards, and creating an annual employee engagement activities calendar.
• Facilitate training and development programs, including new brand initiatives, guest service training, and compliance trainings.
• Oversee onboarding of non-exempt employees and ensure coordination of new hire orientation programs.
• Lead by example with integrity, respect, and a focus on the mission and well-being of the department, hotel, and company.

Requirements

• Bachelor’s degree in Human Resources or a related field; 2 years’ equivalent experience in a Coordinator or Generalist role.
• SHRM-CP or PHR certification preferred.
• Demonstrated knowledge of computers, software applications, electronic payroll processing, and electronic personnel records.
• Strong oral and written communication skills.
• Experience with Transient Labor preferred.
• Experience with hotel/condo environments preferred.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance