Human Resources Manager

Job Description

The Human Resources Manager is responsible for overseeing various HR functions including recruitment, benefits and compensation, employee relations, leave management, reward and recognition, health and safety, and training and development. They focus on meeting employee needs and enabling business success while maintaining compliance with laws and regulations.

Operational/Functional

• Identify, recruit, and recommend candidates for all non-exempt positions.
• Aid in the hiring process for exempt positions.
• Screen, interview, and test applicants; coordinate background checks/references, and process relevant paperwork.
• Maintain accurate and up-to-date personnel files on all employees in accordance with Sonesta policy and applicable laws.
• Ensure adherence to company hiring standards, laws, and regulations throughout the application, hiring, and selection process.
• Work with department heads to anticipate and plan for staffing needs and related budgets.
• Plan, direct, and coordinate HRIS (WORKDAY) activities to maximize the use of human resources and maintain functions.
• Maintain WORKDAY data integrity and work with department managers and HR team to enter and process data via electronic and paper processes.
• Ensure compliance with procedures for accessing, reviewing, and auditing employee files, medical records are maintained in a separate file, and ensure compliance with Sonesta Audit Standards and the Privacy Act.
• Communicate property rules and regulations via the employee handbook and code of conduct.
• Ensure all safety and security policies are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
• Represent Human Resources at the property Safety Committee; help to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
• Assist in managing associate leave claims (FMLA, Personal, Worker’s Compensation, etc.) to ensure appropriate employee care, manage costs, and track time off.
• Provide required documentation in response to unemployment claims. Participate in unemployment hearings as needed.
• Ensure that paperwork is complete and documentation is thorough so the company's position can be legally and effectively represented.
• Support the payroll staff in the completion of timely and accurate processing of bi-weekly payroll for all hotel employees.

Strategy and Planning

• Support and administer effective employee relations programs.
• Aid in the research and investigation of non-exempt workplace issues to discover facts, identify potential liability to the Company, document, and facilitate resolution.
• Support and promote the Employee Resolution process.
• Identify themes and solutions to recurring issues.
• Assist in planning employee events, update bulletin boards and monitors, assist in creating annual employee engagement activities calendar.
• Facilitate effective training and development programs for employees, including new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives.
• Absorb and track training using appropriate Sonesta tools.
• Work with Corporate Training Partner to schedule and execute required annual training.
• Oversee onboarding of non-exempt employees and the HR orientation program for employees to receive the appropriate new hire training to successfully perform their job; ensures coordination and facilitation of new hire orientation program and attendance by all new hires with the participation of the leadership team in training programs.

Leading with Passion

• Responsible for ensuring success through the eyes of employees, guests, and owners.
• Utilize and collaborate with resources across different departments.
• Capable of influencing employees to perform to their highest standard and establish a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company as a whole.
• Lead by example and operate with integrity and respect.
• Inspire our team to embrace and demonstrate our values and GUEST People Standards.