Human Resources Manager

Essential Duties and Responsibilities

• Lead and manage day-to-day HR operations, ensuring HR services, processes, communications, and documentations are accurate, timely, compliant, and aligned with organizational needs.
• Administer and maintain various HR programs and personnel processes, including employee status changes, terminations, orientations, onboarding, offboarding, leave management, workers' compensation, FMLA, and related activities.
• Ensure compliance with recordkeeping procedures by maintaining personnel files, offer letters, employment agreements, background checks, and other HR documentation in accordance with company policies, applicable laws, and agreements.
• Inform leadership of any non-compliance and support annual HR compliance requirements.
• Manage new-employee orientation, onboarding, offboarding, employee relations, counseling, outplacement, and exit process.
• Provide guidance on employment-related issues, including ADA, FMLA, FLSA, EEO, harassment, discrimination, corrective action, progressive discipline, accommodations, and workplace conduct.
• Respond to written and verbal inquiries from internal and external stakeholders to resolve issues, provide information, refer matters to the appropriate resources, and recommend or implement appropriate solutions.
• Partner with leadership to support workforce planning, organizational effectiveness, retention, employee engagement, and culture-building initiatives.
• Collaborate with the Senior Director of Human Resources to implement and improve HR processes, tools, procedures, and policies, ensuring consistent application of best practices across the organization.

Requirements

• Bachelor's degree in HR or related field.
• 10+ years of Human Resources experience.
• HR certification (e.g., PHR) is preferred.
• Strong knowledge of HR operations, employee relations, compliance, performance, benefits, leave administration, and HR policy implementation.
• Demonstrated ability to advise managers, resolve employee relations matters, conduct workplace investigations, and apply sound judgment in sensitive situations.
• Ability to act with integrity, professionalism, fairness, confidentiality, and sound ethical judgment.
• Good analytical and problem-solving skills.
• Excellent oral, written, and interpersonal communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities, deadlines, and confidential matters with discretion.
• Strong business acumen and the ability to understand business strategy and goals.
• Strong proficiency with Microsoft Office and ADP Workforce Now, and the ability to quickly learn and adapt to new applicant tracking systems.
• Ability to work independently and with a team.
• Ability to work in the U.S. without sponsorship indefinitely.

Benefits

• PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families.

Equal Employment Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

• PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at recruiting@pfs.us. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

• This position may be subject to client-specific or government-mandated vaccination, health, or safety requirements, which may change over time.

Texting Privacy Policy and Information

• Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Message frequency will vary depending on the application process.
• Msg & data rates may apply.
• Opt out at any time by texting "stop".