Human Resources Manager

About the role

The HR Manager is responsible for the execution of employee relations, workplace risk management, employment law compliance, people policy application, and HR-developed people programs. This role ensures that People processes are applied consistently, fairly, and in compliance with employment laws, while providing hands-on support and guidance to managers. This role also supports employee engagement initiatives by executing Culture Committee actions and reinforcing culture standards in daily people practices, in partnership with the Senior HR Business Partner.

Responsibilities

• Independently manage employee relations cases involving performance, conduct, attendance, and workplace concerns, ensuring timely, fair, and well-documented outcomes
• Conduct thorough, neutral investigations, including interviews, documentation review, and fact-finding aligned with company standards
• Draft and administer corrective actions, performance improvement plans, and termination documentation with a strong focus on risk mitigation and consistency
• Absorb and escalate high-risk or legally sensitive situations
• Ensure consistent application of policies and practices across departments and locations
• Identify recurring themes, risk patterns, or manager gaps and proactively surface insights to People leadership
• Apply and interpret federal, state, and local employment laws in day-to-day people practices across a multi-state environment
• Ensure consistent, compliant application of company policies, documentation standards, and disciplinary practices
• Maintain audit-ready personnel files, ER documentation, and corrective action records in alignment with regulatory and internal standards
• Identify compliance risks, policy gaps, or inconsistent practices and partner with People leadership on mitigation
• Support compliance audits, inspections, and regulatory reviews, including preparation and response activities
• Own eligibility determinations and compliance decisions related to FMLA, ADA, and other protected leave programs
• Review, approve, and manage reasonable accommodations and exceptions, ensuring alignment with legal requirements and company standards
• Apply federal, state, and local leave laws, including managing complex or overlapping leave scenarios
• Partner with HR Administration and Payroll to ensure accurate and compliant execution of approved leaves and accommodations
• Assess and escalate high-risk or complex leave situations as appropriate
• Provide practical, hands-on coaching to managers on performance management, documentation, corrective action, and employee conversations
• Reinforce company expectations related to people leadership, policy application, and documentation quality
• Support managers through complex or sensitive employee situations with a focus on consistency, fairness, and risk mitigation
• Ensure manager adherence to HR-developed tools, templates, and processes
• Identify manager capability gaps and reinforce training through day-to-day coaching and real-time guidance
• Execute and facilitate HR-developed programs, including manager fundamentals, performance management, and compliance training
• Partner with the Training team to reinforce practical application of learning in day-to-day management practices
• Ensure programs are delivered consistently and aligned with People Operations standards
• Provide feedback on program effectiveness based on manager adoption and real-world application
• Support the rollout and adoption of People Operations policies, processes, and initiatives
• Ensure consistent execution of HR processes across departments and locations
• Participate in audits and internal reviews to ensure process compliance and documentation accuracy
• Identify process gaps, inefficiencies, or risks and escalate recommendations for improvement
• Partner with the Senior HR Business Partner to execute approved employee engagement and culture initiatives
• Serve as the operational lead for Culture Committee execution, including coordination, follow-up, and tracking of initiatives
• Translate Culture Committee recommendations into actionable plans with clear timelines and ownership
• Ensure engagement initiatives are executed consistently and aligned with company policies and People Operations standards
• Monitor progress and escalate risks, capacity constraints, or barriers to People leadership
• Reinforce engagement efforts through manager enablement and day-to-day people practices

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 5–7+ years of progressive HR experience with significant employee relations responsibility
• Demonstrated experience managing ER issues in a multi-state environment
• PHR or SHRM-CP certification (preferred)

Benefits

We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being:

• Medical Coverage, Dental, and Vision Coverage
• 401(k) with employer match
• Accident and Critical Illness coverage
• Company-paid life insurance options
• Generous PTO, paid holidays, and floating holidays
• Tuition reimbursement program.

Pay

The compensation range is $80,000-$100,000 based on experience.

Schedule

This role is onsite at our Elk Grove Village location, with potential for a hybrid schedule in the future.