Human Resources Manager

About the role

The Human Resources Manager oversees recruitment, staffing, training, and engagement of employees at the Barclays Center location. This role requires experience in a Human Resources capacity and the ability to lead remote teams.

Responsibilities

• Develops and implements recruitment/staffing plans for the location in partnership with managers
• Ensures all Levy and legal standards, such as I9 documents, are completed in a timely manner
• Conducts regular audits to verify compliance with policies and procedures
• Manages workforce planning to build capability and optimize performance
• Oversees onboarding and orientation training for new team members
• Leads efforts around employee engagement and retention at the location
• Coaches team managers to understand business information and the key performance levers
• Drives incremental improvements to performance using robust analysis and benchmarking
• Oversees the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
• Presents and deploys an employee engagement action plan with the location leadership team
• Oversees employee investigation and progressive discipline procedures
• Where applicable, acts as the primary point of contact for union representatives
• Where applicable, educates and supports managers in understanding and adhering to the location Collective Bargaining Agreement
• Ensures all team member information is accurate and up to date within the location HRIS system
• Ensures the timely processing of all unemployment claims
• Manages team member ‘Speak Up’ and Grievance complaints
• Ensures timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
• Works in partnership with the Compass Strategic Alliance Group to manage the contract retention
• Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
• Supports managers in completing employee investigations and corrective actions processes
• Analyzes performance data across multiple units to look for operational efficiencies
• Evaluates/audits working practices to manage risks and drive compliance
• Delivers ongoing training and development to the on-site management team
• Other duties and responsibilities as assigned

Requirements

• Experience in a Human Resources role is preferred
• Experience leading remote teams is preferred
• Experience managing large scale projects
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Qualifications

• Passport required for international travel
• Florida Level 2 background screening required for certain positions

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)