Human Resources Manager

About the role

The Human Resources Department Manager is responsible for the day-to-day leadership and administration of HR operations, ensuring efficient delivery of human resources services across the employee lifecycle. This role provides oversight of employee onboarding, orientation, employee relations, compensation, HRIS management, learning management systems, policy administration, legal claim coordination, and HR process improvement. The HR Manager also mentors and supports HR Coordinators and other HR staff to promote operational excellence, compliance, and positive employee experience.

Responsibilities

• Manage daily Human Resources department operations and ensure timely, accurate, and professional HR service delivery.
• Develop, implement, and maintain HR policies, procedures, and standard operating practices in alignment with organizational goals and legal requirements.
• Monitor HR metrics, department workflows, and service levels to identify opportunities for improvement and efficiency.
• Serve as a primary resource for employee relations matters, including conflict resolution, policy interpretation, investigations, and performance-related concerns.
• Collaborate with department leaders to support employee engagement, retention, workforce planning, and organizational culture initiatives.
• Partner with leadership and legal counsel as needed to manage legal