Human Resources Manager

Responsibilities

• Partner with business leaders to understand operational goals and develop people strategies that support performance, engagement, and organizational health.
• Serve as the primary HR contact for the business, coordinating support across HR specialists (recruiting, total rewards, development, employee services, HR systems, etc.) to ensure streamlined and consistent HR delivery.
• Advise leaders on organizational design, workforce planning, role clarity, and team effectiveness.
• Lead and document employee relations investigations and recommend appropriate, legally compliant actions.
• Support the performance management process, including goal setting, coaching, feedback discussions, and development planning.
• Partner with recruiting to define talent needs, support selection decisions, and ensure a smooth hiring and onboarding experience.
• Work with learning and talent development teams to assess capability gaps and support leadership development and employee growth efforts.
• Support compensation and benefits teams in communicating and administering pay programs, recognition programs, and benefit offerings.
• Provide coaching to managers and employees on conflict resolution, career pathing, communication, and workplace dynamics.
• Use HR systems and workforce data to identify trends, recommend improvements, and help leaders make informed decisions.
• Ensure consistent application of HR policies and compliance with state and federal employment laws, including workers’ compensation.
• Deliver training sessions for managers and employees in both virtual and in-person settings.
• Maintain accurate, confidential HR information and support data integrity across HR systems.
• Where applicable: Lead and coach a team of Field-based HR Generalists / Specialists in delivering HRBP services across their assigned region.
• Provide support to additional locations or business areas as needed.
• Approximately 30% overnight travel by plane and car required.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field from an accredited college or university required.
• Certification/Licensure: Professional HR certifications (e.g., SHRM‑CP, SHRM‑SCP, PHR, or SPHR) preferred, not required.
• Experience: 5+ years of experience as an HRBP, HR Generalist, or HR Consultant supporting leaders in multi‑site or operational environments (manufacturing/warehouse experience preferred).
• Proven experience conducting formal employee relations investigations with strong documentation and judgment skills.
• Demonstrated experience working in partnership with HR COEs in areas such as Recruiting, Compensation, Benefits, Talent Management, and HR Shared Services.
• Leadership Experience: proven team leadership experience preferred, not required.
• Strong skills in performance management, coaching, workforce planning, and supporting organizational change.
• Ability to analyze workforce trends, interpret data, and communicate insights that guide decision‑making.
• Exceptional interpersonal and communication skills, with the ability to build trust at all levels, including senior leaders, and influence behavior and outcomes without direct authority.
• Technical experience with leading Human Resources Information Systems (HRIS) technologies such as Oracle, Workday, SAP, etc.; we use Oracle HCM Cloud.
• Demonstrated discretion and confidentiality in handling and protecting sensitive information.
• Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).