Human Resources Manager

About the role

The Human Resources Manager supervises the Benefits Coordinator, Talent Acquisition Coordinator and Onboarding Coordinator. Responsible for a wide range of Human Resources services including employee development and training, talent acquisition, employee retention, employee relations, benefits, compensation and volunteer services in accordance with all applicable agency policies, procedures and federal, state, and local laws. Manage communication with employees regarding HR matters. This position occasionally requires evening, weekend, and holiday work. Eligible to work in a hybrid environment with prior approval.

Responsibilities

• Develops, trains and evaluates the agency’s professional training and development program.
• Sets up training enrollment, communicates training opportunities, encourages registration and tracks completion of required employee training utilizing a learning management system.
• Researches best learning approaches and techniques and employs the services of third parties to supplement training.
• Identifies training needs and provides guidance in career planning.
• Facilitates the completion of annual employee evaluations and engagements.
• Manages the HR division in the planning and execution of the talent acquisition processes in alignment with the agency’s values for full-time, interns, and volunteer personnel.
• Reviews and verifies the accuracy of job descriptions, agency-wide recruitment plan, advertising, and promotions.
• Manages the HR division in the onboarding processes in the HR software, including pre-employment physicals, background checks, education verification, drug tests, I-9 and motor vehicle verification, authorization to hire, and orientation.
• Serves as a neutral party to resolve employee relations matters.
• Manages the HR division in the execution of the benefits program, including health benefits, life insurance, flexible spending accounts, retirement plans, leave of absence, disability insurance, COBRA, FMLA, Affordable Care Act, and workers' compensation.
• Reviews and makes recommendations regarding the employee benefits package (e.g., insurance, retirement, leave, wellness programs, etc.).
• Develop, educate, follow, uphold, and make recommendations regarding the agency’s personnel policies and Human Resources procedures.

Education and Work Experience Requirements

• A bachelor’s degree from a college or university in business administration, Human Resources, or a related field with three years experience is required. Supervisory experience preferred.
• Certified Professional in Human Resources (PHR or SPHR) or the Society for Human Resource Management (SHRM-CP or SHRM-SCP) is preferred.
• Must pass a drug test and a criminal background check, motor vehicle record check, and possess and maintain a valid driver's license.
• Verification of Education as listed on the Minimum Requirements in job description.
• Sufficient knowledge of Human Resources services, including talent acquisition, employee retention, employee relations, performance management, professional training and development, benefits, compensation, volunteer services, and records information management in accordance with all applicable agency policies, procedures, and federal, state, and local laws.
• Sufficient knowledge and experience in participating in the legal process related to HR and safety, including workers' compensation, investigations of accidents and injuries, EEOC inquiries and terminations, and extensive experience in preparing records and/or representing the agency for legal purposes.
• Extensive experience in using common office technology hardware and software to perform job functions, including Microsoft Office Business applications.
• Extensive experience in utilizing Enterprise Resources Planning (ERP) software for core financial and HR management functions.
• Extensive experience in representing an agency by actively listening and expressing ideas clearly and concisely, in oral and written form, to small and large groups.
• Extensive experience in keeping non-public data confidential.
• Sufficient experience in recognizing, researching, analyzing, and solving problems both independently and within teams.
• Sufficient experience in recruiting, interviewing, hiring qualified candidates, and developing employees through supervising, training, mentoring, evaluating, and improving performance.
• Extensive experience in establishing and maintaining harmonious working relationships with fellow employees, businesses, suppliers, vendors, and industry professionals.
• Extensive skills interacting with and training people of all ages, backgrounds, and abilities, especially in handling difficult and confidential matters with compassion, tact, and privacy.
• Extensive experience in providing outstanding customer service, both internally and externally.
• Extensive experience practicing basic fiscal duties, including development and management of annual budgets, controlling expenses, and complying with procurement procedures following standard financial practices.

General Duties and Responsibilities

• Manages the recruitment, hiring, training, and evaluation of full-time personnel assigned.
• Delivers exceptional customer service internally and externally through ongoing communications, meetings, following up, addressing concerns, resolving problems, acknowledging and recognizing contributions, and expressing gratitude and appreciation.
• Represents the agency in a highly professional manner through speaking engagements, presentations, business meetings, and other business interactions.
• Manages the staff in the development of strategic objectives for the HR division.
• Manages the fiscal duties of the division, including the research, planning, creation, and management of the division budget.
• Maintains affiliations and certifications with appropriate professional organizations, including the Palmetto Society for Human Resource Management (PSHRM) and the Society for Human Resource Management (SHRM), and other appropriate professional organizations in accordance with this position's duties.
• Performs all other duties as assigned.

Benefits

• Health, Dental, Vision and Life Insurance
• Optional Life and Disability Insurance
• Optional Medical and Dependent Care Spending Accounts
• Annual and Sick Leave
• 13 Paid Holidays
• Paid Parental Leave
• South Carolina Retirement System (SCRS) State Retirement Plan - Both agency and employee contribute to the plan
• Optional Deferred Compensation Program - Employer Matching Funds Program Available
• Longevity Pay Increases
• Optional Federal Credit Union Membership
• Tuition Reimbursement Program
• Professional and Skill Development Training
• Employee Assistance and Wellness Program with free annual onsite screenings
• Free admission to all of our parks and facilities including beaches and all three waterparks
• Free admission to a variety of special events
• Discounts on food, beverage, and gift shop items
• Free beach chair, umbrella, pedal boat and bike rentals
• A Charleston County Parks employee ID also opens doors for you for free admission at more than 25 participating attractions around town