Human Resources Manager

Primary Responsibilities

• Lead full-cycle recruitment for all agency positions.
• Develop innovative sourcing strategies to attract mission-driven talent.
• Career coordination interviews, candidate selection, reference checks, and hiring activities.
• Partner with leadership to anticipate workforce needs and strengthen hiring practices.
• Administer employee benefits and serve as a trusted resource for HR questions.
• Maintain accurate and confidential personnel records.
• Support employee engagement, retention, and workplace culture initiatives.
• Advise supervisors on employee relations, performance management, coaching, and progressive discipline.
• Career performance evaluations and required employee training.
• Help develop tools, policies, and resources that support employee success.
• Maintain compliance with federal, state, and local employment laws.
• Partner with agency leadership and legal counsel on employment matters.
• Maintain and update HR policies, employee handbook, and personnel procedures.
• Prepare documentation for audits, reporting, and organizational compliance.
• Participate in agency leadership meetings and strategic initiatives.
• Provide HR metrics, workforce insights, and recommendations to the Executive Director.
• Help foster a workplace culture grounded in respect, accountability, collaboration, and service.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Management, or a related field required – experience working in a nonprofit preferred.
• 3-5 years of progressive Human Resources experience including recruitment, onboarding, employee relations, benefits administration, and HR compliance.
• Strong knowledge of employment laws and HR best practices.
• Exceptional communication, organization, and problem-solving skills.
• Ability to manage multiple priorities independently while maintaining strict confidentiality.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting organizational growth, culture, and employee engagement initiatives.
• Excellent organizational, time management, and recordkeeping skills with exceptional attention to detail.
• Ability to prioritize multiple responsibilities and manage a diverse workload in a fast-paced environment.
• Ability to work independently, exercise sound judgment, and effectively utilize outside resources when appropriate.
• Demonstrated initiative, problem-solving ability, and commitment to continuous improvement.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to maintain strict confidentiality and handle sensitive information with discretion.
• Ability to effectively utilize computers and business software applications, including, applicant tracking systems, Microsoft Office applications, and other electronic recordkeeping systems.
• Ability to accurately enter, maintain, retrieve, and analyze data while ensuring the confidentiality and integrity of personnel information.
• Ability to work a full-time schedule during normal business hours on a consistent and reliable basis.
• Ability to manage a high-volume workload independently, prioritize competing demands, and meet established deadlines with minimal supervision.
• Consistent availability to work onsite during standard business hours.
• Flexibility to work beyond regularly scheduled hours when necessary to meet objectives.
• Must have access to reliable transportation to and from work.
• Must have a valid NYS driver’s license with a safe driving history.