Human Resources Lead

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and the chance to work alongside dedicated associates who share a passion for providing exceptional service to our rural communities. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the communities we serve.

Benefits

• 401(k) plan with a 100% match on the first 3% of your contributions and 50% of the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

The Human Resources Lead assists with various human resources functions and provides support to both management and associates at their location. This role ensures a positive and productive work environment while upholding company policies and legal compliance. Responsibilities include:

• Overseeing employment-related activities such as staffing, timekeeping, record-keeping of performance coaching, benefits administration, and training coordination
• Promoting positive associate relations through effective communication and fostering a supportive work culture
• Reviewing applications to assess candidate qualifications and suitability for open positions
• Conducting initial phone screenings to evaluate candidate skills, experience, and cultural fit
• Coordinating and scheduling interviews between candidates and store management
• Facilitating new hire onboarding to provide a smooth and positive experience
• Planning and participating in community events to enhance hiring efforts and promote employment opportunities
• Conducting new associate orientations
• Preparing and maintaining accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and other relevant documentation
• Assisting with benefits administration and enrollment processes
• Coordinating and conducting training sessions on workplace policies, position-specific training, and associate development
• Supporting performance management processes, including goal setting, performance evaluations, and associate development plans
• Serving as a point of contact for associates, addressing inquiries promptly and providing guidance
• Assisting in resolving associate conflicts and disciplinary issues, adhering to company policies and legal requirements
• Partnering with the Store Support Center Human Resources and the Store Manager on policy, procedure, and initiatives
• Maintaining associate communication by updating RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information
• Overseeing the location’s safety program, including maintaining accident/incident files, communicating daily safety topics, completing safety audits, and reviewing accidents
• Maintaining a strong code of ethics and confidentiality regarding company, associate, community, legal, and other matters
• Regularly communicating with partners from the Store Support Center in a professional manner
• Using general office equipment such as telephone, copy machine, fax machine, and computer
• Working evenings and weekends as required
• Overseeing monthly cash reporting as needed
• Maintaining office and breakroom supplies
• Maintaining breakroom and training space standards
• Participating in cross-training for flexibility in various departments and responsibilities
• Providing friendly, proactive, and professional internal and external support to others
• Demonstrating behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
• Performing other duties as assigned

Requirements

• At least 2 years of human resources experience or equivalent combination of experience and education
• Proficiency with Microsoft Office Suite or related software
• Excellent verbal and written communication skills
• Excellent customer service skills
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail
• Proven track record of consistently producing error-free work and meeting quality standards
• Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively
• Proficiency in adapting communication style and tone to interact with individuals from diverse backgrounds and at different levels within the organization
• High level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs
• Comfortable navigating computer systems and software
• Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning

Physical Requirements

• Ability to maintain a seated or standing position for extended durations
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Able to navigate and access all facilities
• Skill to effectively communicate verbally with others, both in-person and via electronic devices
• Close vision for computer-related activities

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.